Projects and Good Practices

The tourism sector already has many examples of good practice which are helping to making travel and tourism accessible for all. These examples must be better known and used by the industry in order to bring about innovation and improvements on a wider scale.  The cases shown on these pages are placed here to generate discussion and inspire change.

No example is perfect but these projects and practices show what has been achieved in many different areas of accessible tourism.

Project Items

  • North Karelia University of Applied Sciences: Accessible Tourism Project

    The objective of the project is to develop nature tourism services for a wider scale of customers. Another aim is to support organisations providing nature tourism services in their development of accessible environments and services. In addition, an objective is to launch strategic and persistent development for evaluating, instructing, and classifying accessible nature tourism.

  • Keen Guides. Accessible Culture and Museum Guides for the iPhone

    Catharine McNally is founder and president of Keen Guides, a company that creates and sells downloadable tours for the smart phone filled with images, audio, video and text. A museum lover who has been deaf since she was an infant, McNally hopes her company will make cultural outings a more enjoyable and accessible for everyone, including those who are deaf or hard of hearing.

  • ITTI - Improving Accessibility Through Training In Tourism

    The main aim of the project ITTI is to improve accessibility of tourism services through tailored training for tourism employees on working with disabled and elderly guests, and to increase the competitiveness of tourism facilities and tourism workers on the labour market.

  • Accessi Tourisme Project

    Within the framework of of the European Union's Operational Programme of Territorial Cooperation between Spain, France and Andorra 2007-2013 (Interreg IV A), the project Accessi Tourisme is a triennial project of cross-border cooperation on Accessible Tourism, between the Department of Turisme de Catalonia and its conterparts, the Departmental Committee of Eastern Pyrenees Tourism, and the Elsa Fundació NGO.

  • Europe Senior Tourism

    The Spanish government would like to make it as easy as possible for seniors from other EU countries to enjoy their free time, which is why it is proposing active holidays during the winter in Spain, by organizing a full trip for which it will pay a portion of the expense. This project aims to present good value for visitors, strengthen European citizenship and help the tourism industry through the difficult economic period.

  • MEDIATE: Methodology for Describing the Accessibility of Transport in Europe.

    The Mediate Project aims to establish a common European methodology for measuring accessibility. This will lead to the development of a self-assessment tool that can be used by policy makers to identify areas where upgrading will improve the accessibility of public transport in their city. In this way, Mediate will contribute to the provision of better and easier access for all.

  • ETCAATS: European Training Certificate - Access for All in the Tourism Sector

    The ETCAATS project has two main aims: 1). to develop an online training course in accessible tourism from existing innovative content selected from previous Swedish work and supplemented with other international training materials; and 2). to develop a ‘Road map’ for an EU certification system for the area of accessible tourism vocational training, in line with the European Qualifications Framework. The target groups for the course include employers and personnel in the tourism industry.

  • ATHENA Project: “Accessible Tourism – Humans, Education, New Approaches"

    The main goal of the ATHENA project is the creation of conditions and tools for human resources development and employment in the accessible tourism sector in the Czech Republic. This will be achieved by transnational cooperation with ENAT and exchange of experience and good practice with European countries.

  • Accessibility Online Learning Burst: Respecting Differences and Disabilities

    The 'Respecting Disabilities and Differences' online training session looks at some of the ways you could make your business more accessible to attract a wider range of visitors. It looks at how accessibility affects everyone today in general, then offers suggestions to help you make the best changes for your business.

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