World Quality Programme (Archived)

Seal of Accreditation, World Tourism for All Quality Programme The World Tourism for All Quality Programme was offered exclusively by ENAT asbl to tourism operators who strive to deliver the highest standards of excellence in accessible tourism services.

NOTE: (23 June 2026).
Due to the impact of the Covid-19 pandemic on tourism businesses, the ENAT World Tourism for All Quality Programme (WTFAQP) was suspended in 2020.

The WTFAQP was launched in Brussels on 26th June 2018 before an audience including representatives of the European Commission Tourism Unit, National and Regional Tourist Boards, tourism operators, NGOs in the tourism sector, organisations of people with disabilities, research institutes and tourism professionals.    

An international team of ENAT members developed the Quality Programme over a period of four years, including a pilot phase in Killarney, County Kerry, in the Republic of Ireland from 2016 to 2018, involving twelve hotels of different sizes and offering a range of services.

The WTFA Quality Programme

The programme offered: 

  • A guided pathway for tourism providers leading to the World Tourism for All Quality Certificate, recognising their commitment to access for all, enhancing staff competence and ensuring first-class customer service.
  • An holistic programme based on world-class standards of excellence in tourism management and universal accessibility, combining awareness-raising, training, (building) access audits, improvement actions, access policies and marketing.
  • Tailored to businesses of different types and sizes, ensuring that all parts of the tourism value chain can take part.
  • Supporting sustainable, responsible and accessible tourism in line with the goals and principles of The Global Code of Ethics for Tourism promoted by the UN World Tourism Organisation.
  • Managed and accredited by ENAT – The European Network for Accessible Tourism non-profit association, and delivered solely through its licenced agents under the supervision of an independent Supervisory Board.

The methodology of the Quality Programme continues to guide the work of ENAT in accessibility auditing of tourism premises, accessibility planning, education and training, and marketing of accessible tourism venues.  

Contact 

Use the ENAT Contact Form

or Email: enat@accessibletourism.org