Reports

ENAT Library Items

• Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

  This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.

  Published At 20/04/2015

• EU Study: Mapping the Supply and Performance of Accessible Tourism Services in Europe. Fifteen Case Studies

  These 15 Case Studies of Accessible Tourism Destinations were commissioned in 2013 by the European Commission as part of the research tender awarded to EWORX S.A., ENAT and VVA, examining the supply side of accessible tourism in Europe.

  Published At 19/04/2015

• Accessible Melbourne - Lonely Planet Guide

  Download this free special-interest eBook to inspire your next trip. Lonely Planet’s new Accessible Melbourne guide is your free passport to the most relevant, up-to-date advice on what to see, with tips and recommendations for travellers with special needs.

  Published At 18/04/2015

• Guidelines and Resources for Organising Accessible Events

  People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.

  Published At 15/12/2014

• San Marino Declaration on Accessible Tourism

  The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.

  Published At 10/12/2014

• Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto

  The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.

  Published At 18/11/2014

• The Purple Pound. Volume and Value of Accessible Tourism in England

  An infographic presentation of visitor survey data from VisitEngland, 2009 - 2013, showing the visitor numbers and spend related to the accessible tourism market.

  Published At 03/11/2014

• Take the Lead. A Guide to Welcoming Customers with Assistance Dogs

  The Equality and Human Rights Commission (EHRC)and VisitEngland have produced this guide to help tourism businesses welcome people with access requirements. The EHRC has a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality. We are committed to the vision of a modern Britain where everyone is treated with dignity and respect and we all have an equal chance to succeed. VisitEngland, England’s national tourist board, works in partnership with others to lead the development of a thriving tourist industry.

  Published At 03/11/2014

• A World for Everyone. Declaration from the World Summit Destinations for All Montreal, 2014

  Official version of the Declaration adopted by participants at the Destinations for All 2014 World Summit, held in Montreal Canada, 19 to 23 October 2014.

  Published At 26/10/2014

• EU Study: Mapping Skills and Training Requirements for Accessible Tourism, 2014. Twenty Case Studies

  A major part of the study commissioned in 2013 by the European Commission and awarded to VVA, ENAT and 3s Research involved the preparation of 20 Case Studies, examining accessible tourism training programmes and projects in Europe and abroad. Here the Case Studies can be downloaded in PDF format.

  Published At 11/09/2014

• Universal Design for Customer Engagement in Tourism Services by National Standards Authority of Ireland

  The Irish Standard I.S. 373:2013 is available as a free PDF downloadable document in English.

  Published At 29/06/2014

• ECA 2013 – European Concept for Accessibility. Design for all in progress. From theory to practice

  The Italian version of “ECA 2013 – European Concept for Accessibility. Design for all in progress. From theory to practice” is now available. It has been realised by the Consorzio Sociale Coin in Rome and contains a foreword by the Italian Minister of Labour and Social Policies. The document has already been translated to German and Serbian from its original English version.

  Published At 12/06/2014

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