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consumer research with over 800 disabled travellers. Tourism businesses can use the questionnaire... high-level accessibility information. The questionnaires can also be used by tourism listing... on where to stay and visit. Information and guidance for tourism businesses Tourism operators can
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Project Summary and Objectives Being a Deaf or hard of hearing tourist can be very difficult... to their needs, the FEEL IT team is creating an online community where users can share knowledge and give... and customers with hearing impairments. Staff who are well-trained with a ‘can-do’ attitude
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can watch it by going to the following link: http://uk.youtube.com/watch?v=5KD3RnSGDTY But accessible..., ENAT members can find a whole lot of good video-clips that show how accessible the European Tourism Experience can be. We would like you to upload your best accessible tourism video clips to a video
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For the summer months this house that you can view at www.unnidejong.com , is fully equipped... or work place that the person with disabilities can be comfortable including people that do not have... a certain way so they can use any facility.
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Accessible, user-friendly transport means that disabled and older people can use the transport... for all passengers, it is the attitude and skill of the driver, captain, pilot, etc. that can make... that is fraught with worry, frustration or confusion. Number of pages : 27 ISBN : 92-821-0357-9 The book can
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major expense. - Service training : service techniques can make or break a reputation. Extra awareness of the needs of persons with disabilities is no great burden. Staff can be encouraged to develop.... - Contact details: there are a number of relevant organizations and agencies that can provide further
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indicate slopes on roads and paths so that disabled visitors can assess for themselves whether they can use them. The work on making the Läckö Castle area accessible has only just begun. More information on this project and a similar one can be found in the joined document "The National Property
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attractions, sports venues and commercial facilities can be effective means of providing important... that can be easily understood by international tourists who might not understand the language... copyrighted, that can be freely used by anyone. Contact: Foundation for Promoting Personal Mobility
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of good practice" (DG Employment and CEN) 2. Meeting customer rights & needs: "how we can focus... and transport industry in Europe: "How can business maximise market opportunity and help... in the Workshop Report. Documents can be downloaded from the right-hand column in PDF format. (April
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tourism policy (see articles I-17 and III-281). In the restricted sense we can talk about a European... policies that make travel quicker, easier and vale for money. • Health policies too can play a role... on the Lisbon goals exploiting the tourist sector for the creation of new jobs, European institutions can
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