16:30 - 18:00 Tuesday 5 November 2013 Location: WTM, ExCel, London, South Gallery Rooms 19 & 20 In 2011 we focussed on the market, in 2012 we asked whether the industry was doing enough and concluded that it needed to do more. This year we have six panellists talking about what can be done to take
People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion