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in collaboration with tourism operators, destination managers and tourist boards. This would create
should be made accessible and more Horeca managers should be aware and deeply committed to adapt
session with the panel of speakers. Discussants Hotel Managers’ Association in Greece. Further
Pizzio, AISM. Italy, Access Training: a universal requirement for managers and staff Martin Lobert
business managers upskill and prepare the business to successfully welcome guests from all life stages
when it comes to ensuring managers and employees are equipped to deliver services in appropriate
with managers of ciultural heritage sites and museums to raise their awareness of accessibility and support
-makers, researchers, managers of enterprises and NGO representatives will share ideas and lead
. City managers, Destination Management Organisations (DMOs), cultural institutions. Professional
of Executives & Hotel Managers (CIDH), ICOMOS-International Cultural Tourism Committee, IUCN-Tourism
