The selection of best practices compiled in this report has been derived from the applications the cities submitted to the two competitions (2019 and 2020 European Capital of Smart Tourism). The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity) and solely presents and relies on the data that the cities have submitted in their applications.
Accessible travel advocates in Germany, together with the German Aviation Association have updated the recommendations on accessible air travel. The only difference to the first edition is the addition of the respective Special Service Request (SSR) Codes to each disability to avoid misunderstandings.
In the framework of the "PRM-Dialogue" which is organized by the German Aviation Association, a set of recommendations for (not frequently flying) passengers was developed. The German version was published in 2019 and the English version in March 2021.
Press Release, 15 July 2021, Madrid. The International Organization for Standardization (ISO) has published the world’s first standard on accessible tourism, ISO 21902 Tourism and related services – Accessible tourism for all – Requirements and recommendations. This is an international standard offering guidelines to ensure access and enjoyment of tourism for all on an equal basis.
The T-GUIDE 2-day training course is offered to qualified tourist guides by the European Federation of Tourist Guide Associations (FEG) and the European Network for Accessible Tourism (ENAT). Hosted by SNATTI on 26 and 27 October 2021, the Portuguese National Association of Tourist Activities, Translation and Interpretation.
The World Tourism Organization (UNWTO) will continue to build on its successful partnership with the Spanish ONCE Foundation and the European Network for Accessible Tourism (ENAT). The three parties have agreed to extend their partnership agreement for a further four years to ensure that their work to improve accessibility, in every part of the tourism value chain, continues during and beyond the pandemic.
The partners of the ACCESS-IT project invite you to answer a survey on tourism in rural and natural areas, including the countryside, seaside, lakes, mountains, rivers, forests, etc. We would like to know your views and experiences, especially regarding accessibility for people with disabilities and/or other access requirements.