Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.
In Working Like Dogs: The Service Dog Guidebook, two fans of service dogs explain what they are and what it's like to have a dog that's trained to help a disabled person.
Recommendations from the Second International Conference on Accessible Tourism held November 22 - 24, 2007 at the United Nations in Bangkok, Thailand.
Sixteen recommendations directed towards governments, public agencies, tourism businesses and academia seek to promote the development of inclusive tourism in the region, targetting a wide range of measures for both specialised and mainstream services.
For the european project EU.FOR.ME – Tourism Training for a Wider Target, the needs analysis served in planning a training action destined for trainers specialised in the topics of “tourism for all”.
From more than 800 published case studies, the on-line accessibility information service for tourists at www.EuropeforAll.com has been chosen by the ePractice portal as this week's Editor's Choice.
A major milestone has been reached with the publication this week of the recommendations from the Second International Conference on Accessible Tourism held November 22 - 24, 2007 at the United Nations in Bangkok, Thailand. Sixteen recommendations directed towards governments, public agencies, tourism businesses and academia seek to promote the development of inclusive tourism in the region, targetting a wide range of measures for both specialised and mainstream services.
In Thailand, the Disabled Peoples' International - Asia Pacific (DPI-AP) and the Asia Pacific Disability Forum (APDF) and partners organised the Second International Forum on Accessible Tourism (ICAT 2007) from 22-24 November 2007.
The Municipality of Arona, Tenerife Sur, has taken up the challenge to make its tourist offers available to everyone, including people with disabilities, through the Arona Integral Accessibility Plan. An access guide to Tenerif Sur, produced in 2007, covers information bureaux, facilities, transport and accommodations in three languages, Spanish, English, German. The Guide has 170 pages and is richly illustrated.
The C.A.R.E. project (Città Accessibili delle Regioni Europee – Accessible Cities in the Regions of Europe) was based on the cross-national sharing of city development policies in which accessibility to everyone is key to quality, in order to make the geographical resources better suited to the requirements of all those users who have special needs. "Cities that will be able to fulfil the most exacting requirements will be more functional and friendlier to everyone".
Development and delivery of courses in hospitality and customer service for those working with persons with disabilities and seniors, and given by persons with restricted physical ability.
