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of the needs of older people and will continue to shape the quality of the service that they provide... of the ‘Say No To Ageism’ campaign of the Equality Authority, the Health Service Executive and the National... friendly character of the services they provide to their older customers. It details the actions
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“Welcoming Ways” is a course on service delivery to persons with disabilities and seniors in Quebec... : - to develop the hospitality and customer service skills of culture and tourism industry personnel... is certified by Emploi Québec and by the Conseil québécois de ressources humaines en tourisme
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of suitably tailored accessible facilities and products along the whole tourism service chain Too low... better profiling. The tourist service chain By applying tests of excellence and consistent..." for the entire trip and service chain. definition of national quality standards for a barrier-free design
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the world, will inspire millions, and ultimately lead societal change and help alter perceptions... than ever before for the Paralympic Games will lead to a greater awareness of the Agitos, the symbol
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with disabilities the opportunity to lead active, productive lives well integrated in society and family life... is a concern for everyone, not only for people with disabilities. As the demographic changes lead towards
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of guided tours for visitors in European countries and lead to new job opportunities for tourist guides...”. The lead partner is the Polish University Społeczna Akademia Nauk, Lodz. Download the full Press Release
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for the restoration of free movement of people would lead the development and implementation of the roadmap... different certificates covering testing, vaccination and/or immunity: DG SANTE must take the lead
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Lafontaine, Program Lead, Tourism Innovation Lab “We are excited to be launching the BC ‘Spark’ Program in the Kootenay Rockies tourism region,” said Justin Lafontaine, Program Lead of the Tourism
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(research bodies, service providers organizations, advocacy and umbrella organizations...) in order... with disabilities or seniors) which demands a customised service to cover their individual needs... with a sound knowledge of local service providers who are able to cater for customers, applying "co
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to get a standard taxi service. "Twenty years after the start of the project," said Hernandez, "we are concerned that this service is still not built in a sustainable manner." In particular, he... of various actors and describes the strategies to position the accessible taxi service in Spain among
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