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of the needs of older people and will continue to shape the quality of the service that they provide... of the ‘Say No To Ageism’ campaign of the Equality Authority, the Health Service Executive and the National... friendly character of the services they provide to their older customers. It details the actions
9%
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" information kit designed as a guide for tourism service providers. In the lead up to the Sydney 2000 Olympic and Paralympic Games there was a need to increase awareness among tourism service providers... of persons with disabilities; - to provide information and guidance to tourism service operators
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“Welcoming Ways” is a course on service delivery to persons with disabilities and seniors in Quebec... : - to develop the hospitality and customer service skills of culture and tourism industry personnel... is certified by Emploi Québec and by the Conseil québécois de ressources humaines en tourisme
8%
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of suitably tailored accessible facilities and products along the whole tourism service chain Too low... better profiling. The tourist service chain By applying tests of excellence and consistent..." for the entire trip and service chain. definition of national quality standards for a barrier-free design
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(research bodies, service providers organizations, advocacy and umbrella organizations...) in order... with disabilities or seniors) which demands a customised service to cover their individual needs... with a sound knowledge of local service providers who are able to cater for customers, applying "co
8%
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to get a standard taxi service. "Twenty years after the start of the project," said Hernandez, "we are concerned that this service is still not built in a sustainable manner." In particular, he... of various actors and describes the strategies to position the accessible taxi service in Spain among
8%
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This website provides advice to service providers about their legal obligations under the Disability Discrimination Act (DDA). Any service provider who provides a service to the public in the UK, whether they charge for it or not, has duties under the DDA. Service providers include holiday
8%
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who want to maximize their overall service portfolio. As such, employing personnel who can cater... a hotel employee is capable of offering the same service quality to individuals with a disability... and competency to create the same service experience for all hotel clients, whether they have
7%
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From more than 800 published case studies, the on-line accessibility information service... as this week's Editor's Choice. ePractice.eu is a portal created by the EU which offers a new service... members. The EuropeforAll.com service provides online information on the accessibility of tourist
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requirements would also cover the “built environment” where the service is provided, including...Brussels, 25 April 2017. Key products and services, like phones, e-book readers, operating systems..., which would apply only to products and services placed on the EU market after the directive takes
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