ENAT - European Network for Accessible Tourism

Tourism and the Disability Discrimination Act

URL: http://www.direct.gov.uk/en/DisabledPeople/TravelHolidaysAndBreaks/TravelAndHolidaysInTheUk/DG_4019030
This website provides advice to service providers about their legal obligations under the Disability Discrimination Act (DDA). Any service provider who provides a service to the public in the UK, whether they charge for it or not, has duties under the DDA. Service providers include holiday accommodation, tourist attractions, restaurants and transport providers. They cannot refuse to serve you as a disabled person or provide a lower standard of service because of your disability unless it can be justified. Service providers may need to make 'reasonable adjustments' to any barriers that may prevent a disabled person using or accessing their service. Language(s): EN
Keyword(s): Accessibility information, access guides | Accommodation services | Age-related issues, (seniors) | Airlines and air transport | Ancient monuments | Architecture, design and planning | Attractions | Beaches | Boats and boating | Buildings and facilities design, maintenance | Bus and coach transport, touring | Cafés, restaurants, bars and pubs | Camping | Car hire | Catering, restaurants, cafés | Cruises | Customer relations | Disability, disabilities, technical aids | Diving, sub-aqua | Education, training | Employment, working conditions | Equestrian sports, events | Ferries and maritime transport | Festivals - music, dance | Gardens and parks | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Management of tourist venues and attractions | Marinas and ports services | Motor sports | Museums and galleries | Nature holidays | Policy, legislation | Rail travel | Retail | Shows and theatre | Special services for disabled visitors | Sports | Staff training | Standards | Suppliers of equipment | Theatre | Theme parks, leisure parks and water parks | Therapy, wellness | Tourist information services | Transport services | Travel agents | Travel services | Visual arts | Young childrens' and families' holidays and services | Youth tourism