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Pedro Ortún. Photo by Ben Gale Brussels, 6 June 2014. At the EU Tourism Stakeholders' Conference, "Mind the Accessibility Gap", Mr Pedro Ortún, Director for Service Industries, Directorate General... for creating jobs, for better quality, for new services, for innovation, sustainability, for responsibility
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service and facilities for the benefit of people with access needs. delivering a mainstream national... giving them confidence in the accessibility of tourism products and services. Awareness
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, the assistive service for people with disabilities in Tenerife airport with around 200.000 services every
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contributes to innovation and the overall service quality. Participants The Congress is aiming... tourism infrastructure, products and services. It will further showcase good practices of private
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important proper assistance and service are. This help is not provided everywhere today – and it’s what... products and services. "We create great hotel experiences for everyone. What makes us most proud is when
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, Cyprus: “Positive outcomes for stakeholders” 12.40 Youth Europe Service, Italy, FUNDACION... services, with contributions from leading institutions, regional tourist boards, tourism businesses
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it. The award categories in this 5th edition are: Category A. Award for ICT service or product designed... that the products or services submitted are available in the market. Category B. Award
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lecture on "Information and Communication in the Service of Accessible Tourism for All". Further... subtitling, and new hybrid services. AD policies and regulations. Keynote speaker Ivor Ambrose
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, such as increased revenue and competitive advantage, improved customer service and enhanced reputation... to services is as inclusive as possible. This includes making ‘reasonable adjustments’ for customers
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planning: Treating accessibility as a competitive advantage, improving customer service... Pololikashvili said: “Tourism environments and services are often designed without considering
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