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  1. ENAT Looks Forward to a Bright Future in 2008

    presentations to download Newsletters and regular news items, plus a new e-Bulletin service Press... of the highest standards of accessible tourism service. In order to enable businesses and organisations... and simple Good Practice Guidelines for Accessible Tourism covering aspects such as: service delivery

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  2. Enhancing Tourism in Egypt by Reaching Persons with Disabilities. Competition on Accessible Tourism, 2016

    Hurghada Marina. Photo: Ivor Ambrose Hotels and tourism service providers in Egypt are invited... of the needs of an increasingly diverse customer base. Hotels and Tourist Service Providers Invited to Apply The first accessible tourism competition in Egypt targets hotels and tourism service providers

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  3. Building a Regional Network for the Development of Accessible and Inclusive Tourism

    and Training - includes the development of tools to improve service and service skills... through continuous improvement The accessibility conditions and the service and service competencies... to the creation of a Regional Network of Accessible and Inclusive Tourism that provides quality services

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  4. Chinese Experts Visit Madrid, Spain To Learn What Makes A Leading Accessible Tourism Destination

    and some experiences of staff training, service design and welcoming all guests, which has given... of customer service in the tourism sector.” Ms. Xun Ji, leading the delegation from China adds: “China... of customer service the tourism sector can offer. The convergence of Accessible Tourism

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  5. "Pantou Access Statement" Form Now Available for Accessible Tourism Suppliers

    an objective description of the service(s) on offer and the accessibility characteristics of the venue... or not the service, (place or event) will be accessible for them. Everyone's access needs vary so... Visit the website of the Pantou Directory Read about the Pantou Directory service in this ENAT News item

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  6. ENAT Study Report No. 1. Rights of Tourists with Disabilities in the European Union Framework

    industry as a whole should be accessible to everyone. A trip is nothing more than a service chain..., that the web pages of destinations and companies that make up the service chain must also be accessible for people with visual impairments. Another example within the service chain would be the improvement

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  7. Travel Industry 'Failing to Cater for Disabled'

    -operative Travel, which commissioned the Tourism for All research, has promised to improve its service to disabled travellers. "We have launched a new tailored service aimed specifically at disabled... to reserve rooms. The service is currently only available on the US website. Leonard Cheshire, a British

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  8. VisitScotland's Online Training Aims to Ensure Warm Welcome for All During Commonwealth Games

    as part of its customer service training for Marshalls and Access Buddies ahead of the global event... service and a lack of accurate information are among the most common barriers facing visitors... tourism facilities, offering more choice as well as excellent customer service.” In the run up

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  9. ATHENA Project, Czech Republic

    and their organizations Public service authorities and appropriate organizations involved in tourism and social... of education (staff training), motivation of tourist service providers, engagement of local government... in the accessible tourism service chain. Dissemination of project results and experience within the conference

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  10. ATHENA Project: “Accessible Tourism – Humans, Education, New Approaches"

    The target groups / beneficiaries: Regions, municipalities and their organizations Public service..., tools and methods in the field of education (staff training), motivation of tourist service providers... and employment opportunities in the accessible tourism service chain. Dissemination of project results

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