Reports

View and download reports and articles from ENAT Members, as well as other key documents that have been released for public dissemination. 

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  • OSSATE Accessibility Market and Stakeholder Analysis

    This report presents an analysis of the terminology related to disability, accessibility and tourism. The demand and supply analysis covers an estimation of the market size for accessibility in Europe and worldwide, the identification of key stakeholders and the current supply of accessible products and services.

  • Draft Code of Practice on Accessible Heritage Sites

    Prepared by the Irish National Disability Authority, this draft code of practice explains the obligations of public bodies to ensure that, as far as practicable, the whole or part of a heritage site in its ownership, management or control and to which the public has access, is accessible to people with disabilities and can be visited by them with ease and dignity.

  • Guidance on accessibility of large hotel premises and hotel chains

    The British Standards Institution (BSI) worked together with the Equality and Human Rights Commission (EHRC) and VisitBritain to develop a Publicly Available Specification (PAS) that gives guidance on the accessibility and services offered to disabled people or people with a long-term health condition in the UK by large hotel premises and hotel chains. Several international hotel chains and stakeholder groups participated in producing the specification. Although the BSI website states that the document, codenamed "PAS 88:2008" was: "Sponsored by the Equality and Human Rights Commission and VisitBritian (sic)", copies of the guidance document are not free of charge. Single copies may be purchased (costing GBP 50.00) and downloaded in PDF format from the BSI website.

  • Designing for accessibility in Bracknell Forest (UK). Supplementary Planning Document.

    Bracknell Forest Borough Council is working to ensure that development within the Borough is accessible to all members of our community. “Designing for Accessibility in Bracknell Forest” has been produced to give guidance to those who are planning, designing and implementing the built environment and details the standards of accessibility that the authority is looking to be achieved in all development. Bracknell Forest Borough Council will be looking to ensure that development goes beyond minimum standards of accessibility detailed in documents such as Part M of the Building Regulations 2004 (Approved Document M ‘Access to and use of buildings’). Planning applications will be assessed against compliance with planning policy and not compliance with Part M.

  • EU Buses and Coaches Directive (2001/85/EC)

    The Directive relates to special provisions for vehicles used for the carriage of passengers comprising more than eight seats in addition to the driver's seat, and amending Directives 70/156/EEC and 97/27/EC.

  • European Union Air Passengers' Complaints Form

    Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.

  • UNWTO Global Code of Ethics for Tourism (1999)

    The Global Code of Ethics for Tourism was adopted by resolution A/RES/406(XIII) at the thirteenth WTO General Assembly (Santiago, Chile, 27 September - 1 October 1999).

  • United Nations Convention on the Rights of Persons with Disabilities

    The Convention on the Rights of Persons with Disabilities and its Optional Protocol was adopted on 13 December 2006 at the United Nations Headquarters in New York, and was opened for signature on 30 March 2007. The Convention is intended as a human rights instrument with an explicit, social development dimension. It adopts a broad categorization of persons with disabilities and reaffirms that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.

  • Air Canada's Rules On Pets and Service Animals Who Fly

    Air Canada announced that as of July 15, 2007, pets must travel as air cargo, not as checked luggage. Service animals without proper documentation may be affected. Other airlines apply their own rules.

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