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Open Doors Organization and Aira Partner to Improve Travel and Tourism for People with Vision Loss

04/03/2019 | 0 comments

Image of Aira user in airportAira user in front of destinations board at an airport. Photo ODO and Aira.

CHICAGO, Feb. 26, 2019 /PRNewswire/ -- The Open Doors Organization (ODO) and Aira have joined forces to further the availability of Aira technology in the travel and tourism industries on a global scale, benefiting individuals with vision loss worldwide.

Aira provides its users with personal, on-demand, and professionally-trained sighted guides called Aira agents. Given ODO's work in often complex environments such as airports, transportation centers, museums, and hotels, a partnership between ODO and Aira will improve the travel experience for people who are blind or have low vision.  

"My favorite use of Aira is when I travel. The independence I have when I eat or shop at an airport, when I find my way around my hotel, and just learning about my surroundings is so exciting," says Pat Pound, a frequent Aira user and ODO Consultant.  "I'm especially excited about the partnership between Aira and ODO because there is no doubt there will be more Aira Access zones, making the technology even more available for all blind customers. I will not only travel more, I'll travel with joy and freedom."

While Aira minutes can be purchased by users, some of the most well-known businesses in the world have partnered with Aira so visitors who are blind or have low-vision can use Aira for free in their facilities. Aira agents, available 24/7, are trained to provide users with visual information for virtually any task including wayfinding, reading signage and printed text, and finding nearby restaurants or stores.

Eric Lipp, Founder and Executive Director of ODO, said, "Since ODO was founded in 2000, we've seen a number of assistance services and technologies introduced, each with the goal of enhancing independence for those with vision loss. But Aira takes that to a new level and we couldn't be more thrilled to be a part of something so impactful."

ODO is an internationally-recognized disability advocacy organization that works with businesses in the travel, tourism, and transportation industries to better their services for travelers with disabilities and older adults. To learn more about ODO's numerous travel and tourism-related initiatives, please visit the ODO website.

Aira is a service that connects blind and low-vision people to highly-trained, remotely-located agents. At the touch of a button, Aira delivers instant access to information, enhancing everyday efficiency, engagement, and independence.

Visit to download and use the app for free or, if you are located in the United States, call 800-835-1934 to learn more.

Current Aira Access Locations

*Including but not limited to

Boston Logan Int'l Airport (BOS)
Cincinnati-Northern Kentucky Int'l Airport (CVG)
Columbus Int'l Airport (CMH)
Dallas Love Field Int'l Airport (DAL)
El Paso Int'l Airport (ELP)
Eppley Airfield (OMA)
General Mitchell Int'l Airport (MKE)
George Bush Int'l Airport (IAH)
Green Bay Austin Straubel Airport (GRB)
Hartsfield Jackson Atlanta Airport (ATL)
Henderson Executive Airport (HSH)
Indianapolis Int'l Airport (IND)
London Heathrow Int'l Airport (LHR)
Los Angeles World Airports (LAX)
McCarren Int'l Airport (LAS)
Memphis Int'l Airport (MEM)
Minneapolis-St. Paul Int'l Airport (MSP)
North Las Vegas Int'l Airport (VGT)
Omaha Airport Authority (OMA)
Orlando Int'l Airport (MCO)
Portland Int'l Airport (PDX)
Salt Lake City Int'l Airport (SLC)
San Antonio Int'l Airport (SAT)
San Diego Int'l Airport (SAN)
Seattle-Tacoma Int'l Airport (SEA)
Sonoma Int'l Airport (STS)
Spokane Int'l Airport (GEG)
St. Louis Lambert Int'l Airport (STL)
St. Pete-Clearwater Int'l Airport (PIE)
Syracuse Int'l Airport (SYR)
Tucson Int'l Airport (TUS)
Wellington Int'l Airport (WLG)
Wichita Dwight D. Eisenhower Nat'l Airport (ICT)
William P. Hobby Airport (HOU)
Worcester Regional Airport (ORH)

Retail Locations
AT&T Retail Locations

Health and Fitness
AT&T Stadium

Texas Tech

Intuit Quickbooks


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General Information

Submitted by: Ivor Ambrose
Language(s): EN


Publisher: Open Doors Organization
Date published on the web: 26/02/2019


Accessibility information, access guides | Airlines and air transport | Assistive Technologies | Customer relations | Disability, disabilities, technical aids | Information and Communication Technologies | Special services for disabled visitors | Travel services

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