This 12-month research study, which started in January 2013, will map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training in Member States.
This research study, which started in February 2013, will assess the presence and the performance of accessible tourism services and facilities along the tourism supply chain, examining best practices and tools to foster tourism accessibility.
To facilitate selection of the best-suited personnel for any hotel position, PEOPLECERT now offers personnel certifications that will ensure a hotel employee is capable of offering the same service quality to individuals with a disability as to any other client. Employment of certified staff can, in turn, create a distinct competitive advantage for the hotel among its competitors.
CLEAR aims to serve as a kick-start mechanism for generating a better attitude towards Cultural Values (CVs), rendering them accessible to all and so seen as assets to local development.
Trailblazers is a national network of more than 400 young disabled people who work together on a national and local level to highlight and address the issues that are important to them. We aim to fight the social injustices experienced by young disabled people and to ensure we can gain access to education, employment and the services we require. We are part of the Muscular Dystrophy Campaign, the leading UK charity focusing on muscular dystrophy and other related conditions.
The School of Hospitality and Tourism Management continues its work on accessible tourism across Europe with another successful bid to the European Commission.
New global competitive survey results show that 43% of international tourists with special needs are complaining during their stay. Are destinations and tourism businesses truly efficient in welcoming tourists with special needs?
A new call for proposals aims to support National Tourism Administrations in setting up national awards to reward best practices implemented in the tourism industry that have improved access to all visitors, particularly to people with disabilities.
