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EU Study: Economic Impact and Travel Patterns of Accessible Tourism in Europe

14/02/2013 | 0 comments

EU flagThe research study, which started in January 2013, will examine the demand for and economic impact of accessible tourism in Europe.

Findings from the study will be used to suggest ways on how to improve Europe’s tourism sector competitiveness and the attractiveness of its destinations.

The European Commission, which has commissioned the study, writes:

"The overall purpose of the contract is to collect comprehensive and EU-wide data on:

  1. the economic impact - both actual and potential - of travellers with special access needs on the EU tourism sector;
  2. the demand, travel behaviour, and patterns of travellers with special access needs in Europe.

Travelling for pleasure (or for business) in Europe is equally relevant for persons with physical disabilities, but the barriers they have to face are far greater.

"Tourism accessibility" across Europe is still to some extent "unchartered territory", with widespread misconceptions and lack of knowledge about the market of tourists with special access needs. 
Visitors' requirements are largely unknown, investment costs are often misunderstood or exaggerated and "accessibility" is generally perceived by business as a "burden".

Travelling and having full access to tourist activities, services and facilities is a right enshrined in Article 9 of the UN Convention on the Rights of People with Disabilities, signed by the European Union and its 27 Member States.

Furthermore, making tourism facilities more accessible to people with disabilities, is also a "golden opportunity" for businesses".


Budget: € 250,000.  Financed under the EU Preparatory Action on Tourism and Accessibility for All, funded by the European Parliament and managed by the European Commission DG Enterprise and Industry, Unit E2 - Tourism and Cultural Instruments.  

Duration: 12 months

Further information

To contact the researchers, visit the University of Surrey's online News page

Read the research tender specifications at the European Commission website

ENAT Member logoNeumannConsult is an Associate Member of ENAT




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General Information

Submitted by: Ivor Ambrose
Author(s): University of Surrey and European Commission
Language(s): EN
Start Year: 2013
End Year: 2013
Countries: Austria | Belgium | Bulgaria | Croatia | Cyprus | Czech Republic | Denmark | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden | United Kingdom


Publisher: University of Surrey
Date published on the web: 01/02/2013

Target Group(s)

Academics / teachers | Consumers / travellers / tourists | Employees and Trades Unions | Employers and Employers organisations | Non-governmental organisations | Organisations of older people | Policy makers /Decision makers / Government | Professionals and professional bodies | Public administrators / Authorities


Accessibility information, access guides | Age-related issues, (seniors) | Airlines and air transport | Architecture, design and planning | Assistive Technologies | Attractions | Buildings and facilities design, maintenance | Catering, restaurants, caf├ęs | Cruises | Customer relations | Demographics | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Education, training | Employment, working conditions | Ferries and maritime transport | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Management of tourist venues and attractions | Policy, legislation | Rail travel | Special services for disabled visitors | Staff training | Standards | Tourist information services | Transport services | Travel agents