The general objective of the project "TOURISM INCLUSIVE - Competencies for Care of People with Disabilities" was to conduct a study that may contribute to the achievement of national policy of inclusion of persons with disabilities, particularly in regard to their access to tourism services by: The identification of specific needs of people with disabilities, on the reception - service - service; The identification of skills, in terms of care and service necessary to meet those needs; The construction of a "package" of training aimed at developing these specific skills.
Tourism is dedicated to catering for the preferences of a wide range of customers, but
genuinely inclusive travel, whether for business or for leisure, can be hard to find. Ivor Ambrose is Managing Director of the European Network for Accessible Tourism (ENAT),
a not-for-profit association which promotes accessible tourism. Here he sets out key issues and case studies showing inclusive tourism in action. Meanwhile Sandra Cooper’s description of her stay in an exceptional destination illustrates some of the possibilities available.
As part of the CALYPSO Preparatory Action, the European Commission has approved the project presented by Spain, Portugal and Poland to work jointly on preparing a seniors exchange system in the low season. Representatives of the three national administrations will work for eleven months to start up these transnational exchanges of senior tourists in 2012.
The Strategic Framework for Tourism in England 2010 – 2020, launched in spring 2010, identified key drivers for securing our industry’s future. A series of Action Plans outlining shared priorities have now been compiled by cross-industry groups focussing on activities to be implemented in the first three years of the Strategic Framework’s 10 year period. ENAT Members are invited to download the Action Plans and send comments to VisitEngland.
London 20 January 2011. The most comprehensive business case for accessible tourism in England launches today. The booklet, entitled ‘At Your Service’, has been created through a joint partnership between the Government’s Accessible Tourism Stakeholder Forum and VisitEngland with the aim of inspiring tourism businesses to improve accessibility for customers in the lead up to the London 2012 Olympic Games & Paralympic Games.
Accessible Travel Netherlands has been developed to raise awareness about the increasing need of information about access for tourists and to provide reliable information for visitors. This need comes especially from the rising numbers of tourist that might face a disability.
11.01.2011. Athens. The president of SEGITTUR, Javier Bustamante, presented the new developments in the Europe Senior Tourism programme for the current 2010-2011 season at a press conference in Athens attended by over 20 general and specialist news media.
In a first for New Zealand, The New Zealand Tourism Research Institute at Auckland University of Technology has created a Research Programme Area in Access Tourism, headed by Sandra Rhodda.
The Vice Minister for Trade and Tourism, Pilar Zorrilla, presided over the first seal award event, held in Vitoria-Gasteiz. The Accessible Seal is the result of the Accessibility Programme developed by the Department of Industry, Innovation, Trade and Tourism of the Basque Government which prepares businesses to orient their services to all visitors.
The Honourable Tariana Turia, Minister for Disabilities Issues and co-leader of the Maori Party opened the inaugural Access Tourism New Zealand Conference at AUT University Auckland on Monday (October 4th, 2010). The conference, organized by the New Zealand Tourism Research Institute, was attended by over 100 delegates.
This survey reviews the specific needs of travellers using a wheelchair or other mobility aids or those who simply experience some form of mobility limitation.
Brussels, 27 July 2010 – The European Commission announces the launch of “Access●City Award”, the first European Award for Accessible Cities. This annual award aims to highlight the European cities that are taking the most effective and innovative action to improve their accessibility for disabled citizens.
