To facilitate selection of the best-suited personnel for any hotel position, PEOPLECERT now offers personnel certifications that will ensure a hotel employee is capable of offering the same service quality to individuals with a disability as to any other client. Employment of certified staff can, in turn, create a distinct competitive advantage for the hotel among its competitors.
CLEAR aims to serve as a kick-start mechanism for generating a better attitude towards Cultural Values (CVs), rendering them accessible to all and so seen as assets to local development.
Travelling by air with a disability is becoming increasingly popular, hence the need for airports and airlines to provide high quality accessible travel services. A recent visit to Virgin Atlantic Airways headquarters located near London Gatwick airport presented the perfect opportunity to interview the airline's Passenger Accessibility Manager.
The "All In" catalogue presents all the holiday centres, hotels, youth accommodations and campgrounds that have received the accessibility label A or A+ following an objective investigation.
The World Tourism Organization has presented the Instituto de Biomecánica de Valencia with the Ulysses Award for Innovation in Research and Technology for the online application TurAcces/IBV.
More and more people are discovering that accessible hotel environments make their stay more comfortable and convenient, but many find it hard to track down the accessibility information they need. Scandic has expanded its website to gather as much information as possible in one place.
New global competitive survey results show that 43% of international tourists with special needs are complaining during their stay. Are destinations and tourism businesses truly efficient in welcoming tourists with special needs?
Presentation by ENAT given at the International Federation of Information Technology and Tourism (ifitt) event "ENTER 2012" in Helsingborg, Sweden, reporting on a study of accessibility of National Tourist Boards' Websites and the accessibility information they present for visitors. Based on a survey carried out in summer-autumn 2011.
