Projects and Good Practices

The tourism sector already has many examples of good practice which are helping to making travel and tourism accessible for all. These examples must be better known and used by the industry in order to bring about innovation and improvements on a wider scale.  The cases shown on these pages are placed here to generate discussion and inspire change.

No example is perfect but these projects and practices show what has been achieved in many different areas of accessible tourism.

Project Items

  • Our Friendly Built Environment Portal

    The Singapore Building and Construction Authority's (BCA's)Friendly Built Environment Portal was first developed with our local users in mind, to serve as a one-stop portal for information on universal design and accessibility to cater to the special needs of different user groups. We are in the midst of enhancing this portal and will take on board feedback of users to further improve it.

  • Accessible Tourism Destination Certification Programme by TGB, Belgium

    The first international certification programme for accessible tourism destinations has been developed and carried out in Lousã, Portugal by the Belgian Accessibility Office, Toegangelijkheidsbureau (TGB). The Certification Programme is a completely new destination management tool which provides an accurate measure of the excellence of an accessible tourism destination, based on strictly defined criteria.

  • Projecto Turismo Inclusivo (Portugal)

    The general objective of the project "TOURISM INCLUSIVE - Competencies for Care of People with Disabilities" was to conduct a study that may contribute to the achievement of national policy of inclusion of persons with disabilities, particularly in regard to their access to tourism services by: The identification of specific needs of people with disabilities, on the reception - service - service; The identification of skills, in terms of care and service necessary to meet those needs; The construction of a "package" of training aimed at developing these specific skills.

  • EUROCITIES: Barrier-Free City for All

    The European network of cities, EUROCITIES, has established a Working Group on Barrier-Free Cities for All. The Group is chaired by Ms. Barbara Berninger, City of Berlin.

  • eAccess+. A Thematic Network for Improving Implementation of eAccessibility throughout Europe

    The eAccess+ network aims to bridge the widening gap between the potential of ICT/AT and eAccessibility for people with disabilities and the ageing population on the one hand and the actual implementation of eAccesibility on the other hand. eAccess+ is driven by 25 core members, coming from all over Europe. It is their task to involve all stakeholder groups at national level and to expand the network by developing a group of so called “Associated Partners”.

  • Accessible Tourism for Europe

    Accessible Tourism for Europe is a project promoting raising the quality of accessible tourism for all through training and development of tourism staff competences in order to make them ready to welcome the guests with special needs.

  • Sport and leisure for all in Vuokatti, Finland

    For long Vuokatti is known worldwide for its superb sports and leisure facilities. It has been a regular host for all levels of athletes and individuals who enjoy practicing a physical activity in a purely natural and friendly setting. The Elma project is focussed on developing a sustainable, Universally Accessible destination for all.

  • MIT! - Make It Accessible

    Make it accessible! A project to promote barrier-free travelling for senior citizens and people with handicaps through innovative marketing strategies based on awareness of specific requirements, needs and active interest in social inclusion.

  • Puedo Viajar (I Can Travel), Jaén, Spain

    We are working in a national project (“Puedo Viajar”) funded by the Ministry of Industry, Tourism and Trade (Plan Avanza 2009), which aims to provide information and several services on Accessible Tourism through the internet.

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