In our strategic plan, a commitment was made to develop and publicise IWA Access Guidelines, which would be based upon national and international best practice and cover all aspects of the built environment. This publication is part of the fulfilment of that commitment and our task going forward
Although the European Union has made great strides in recent years in establishing common passenger rights for those travelling by air or rail, not every European is yet aware of what he or she is entitled to. This campaign sets out to make all air and rail passengers aware of what rights