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  1. Get on board in making services accessible to all: 10 tips for better access

    A one-page list of 10 tips for making services accessible for people with disabilities

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  2. Universal Design for Customer Engagement in Tourism Services - Toolkit

    "Universal Design for Customer Engagement Toolkit" provides comprehensive best practice guidance on achieving better customer communication. In 2013, Irish Standard (I.S.) 373:2013 ‘Universal Design for customer engagement in tourism services’ was published by NSAI, the National standards Authority

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  3. National Accessible Scheme, England

    for their accessibility and awarded a rating. Standards for serviced, self-catering accommodation and holiday

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  4. One Step Ahead

    One Step Ahead is the "entry level" mobility standard of the National Accessible Scheme (M1) which applies to serviced accommodation. The standard, called ‘One step ahead’, will help you increase the appeal of your business.

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  5. VisitEngland, VisitScotland and Visit Wales - REPORT National Survey on Accessibility Provision

    In 2015, national surveys were conducted via 1,512 telephone interviews with an industry representative sample of serviced accommodation operators in Britain to: Collect data on accessibility provision for Eurostat and Understand more about the issues faced by businesses in providing for guests

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  6. VisitBritain and VisitEngland Publish New Accessibility Feature Questionnaires for Tourism Operators

    . There are questionnaires for six common business types: Serviced accommodation; Self-catering accommodation

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  7. AccessibleEU, Greece. Mainstreaming accessibility in products and services - Implementing the EU Accessibility Directive

    Event information Target audience: Public authorities, municipalities and prefectures, private sector enterprises, civil society organisations (including organisations of persons with disabilities and other advocacy groups) and professional associations...

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  8. Guidelines for accessible maritime passenger transport

    towards the provision of better maritime passenger transport services for passengers with reduced... for All is the Department of Transport’s plan for improving access to transport services in Ireland... is the Department of Transport’s plan for improving access to transport services in Ireland. The Maritime

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  9. Bangkok Recommendations on Accessible Tourism in Asia and the Pacific (2007)

    , targetting a wide range of measures for both specialised and mainstream services. Clearly, by presenting... and communications and to other facilities and services open or provided to the public is a right... and services that consequently benefit not only persons with different disabilities, but also older

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  10. European Commission Excellence Awards for Accessible Tourism Announced

    Award for Accessible Tourism are: To foster adaptation of tourism products and services to the needs... facilitate the access of people with special access needs to tourism services. The practices, solutions... conditions to tourism services for people with special access needs; can showcase how tourism

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