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  1. Accessibility: Understanding, Progress and Opportunities

    . Customer service training 3. Engaging with customers – information is key 2012: Seize the opportunity

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  2. Presentations and Speeches from ENAT International Congress 2009, Now Available

    the education for architects, but we shall not forget all staff working in tourism and service – every

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  3. Scandic Hotels' Disability Ambassador, Magnus Berglund Profiled on CNN World View

    Information Service For Guests with Special Needs

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  4. Questionnaire for European Towns and Cities: Good Practices in Accessibility to Public Transport

    may be related to a transport plan or service, vehicle design, ticketing, journey planning

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  5. Achieving Full Participation Through Universal Design. Council of Europe Report

    , transport, products and goods, information, public service, education, employment and health care

    11%
  6. Europe Senior Tourism

    , all types of activities, friendly service, a wide range of different gourmet foods, culture, nature

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  7. DisabledGo and OpenBritain Unite to Provide more Holiday Choices for Disabled People

    to become the UK's premier information service on accessible tourism as the two leading brands

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  8. Read the ENAT Website in 52 Languages with Google Translate

    the Google Toolbar. Send us your thoughts about this new service (in any language)! We'd like to know

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  9. One step ahead

    . Barriers to access are often about attitude and service – which are easy to rectify. Making sure you

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  10. Launch Event. "Brussels for All" Tour Guide for Persons with Reduced Mobility

    operators, the service providers of transport or accommodation. This booklet gives information

    11%