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  1. Public Consultation on Universal Design for customer engagement in tourism services by National Standards Authority of Ireland

    to assist Tourism Service Providers to make their products and services for communications more accessible... for the application of Universal Design by Tourism Service Providers. It outlines Universal Design requirements... requirements and guidelines set out in this Irish Standard, Tourism Service Providers will be developing

    35%
  2. CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    the need for a strategic approach to service standardization, whereby using all available resources to develop service standardization in a more structured way. In July 2005, the EC and EFTA addressed... proposed strategy and submit projects, whether sectoral or horizontal, that examine particular service

    33%
  3. Universal Accessibility Standards

    . This program aims at supporting the tourism companies to raise the level of service offered... analyzed: the Quebec Building Code, the Alberta Access Program, the U.S. Americans with Disabilities Act..., the recommendations of the following organizations were analyzed: the European Union’s “Access

    32%
  4. Evaluation and accreditation program for accessible tourism sites and facilities

    ability. Kéroul provides an important service by identifying accessible tourism facilities– including... and analyzed by Kéroul’s research department. Resources needed : - a research and development..., the pamphlet “Accès sans obstacles” provides resources and services for owners and managers of tourism

    32%
  5. Code of practice on accessibility of public services and information provided by public bodies (Ireland)

    or intellectual impairment." What services are covered? The code applies to a service which comes under...; and d) any service provided by a court or other tribunal. What public organisations are covered... General; e) the Office of the Houses of the Oireachtas; f) a local authority; g) the Health Service

    31%
  6. Public transport services for persons with disabilities

    scheduled and feeder services on fixed routes, plus a dial-a-ride service to enable some 490,000.... Objectives : - to provide a barrier-free public transport service to persons with disabilities... have been installed with talking meters that announce taxi service and taxi fare messages in Cantonese

    31%
  7. EU Commission Proposes Goods and Services to be Covered by Anti-discrimination Directive

    Memorandum as an example of a commercial service. On Equal Treatment of Person with Disabilities (Article 4) The proposal points out that service providers must anticipate the needs of the public, in order... major changes to the product or service, it does not need to be done". Disproportionate burden would

    31%
  8. Towards Best Practice in Provision of Transport Services for People with Disabilities in Ireland

    The adequate provision of an integrated accessible public transport service is one... of service provision. In commissioning this work, we found strong concurrence across key policy areas... that it can assist in setting priorities for data strategies, coordinated service delivery and integrated

    30%
  9. The Pocket Interpreter for Deaf People Using Sign Language

    communications services when specific services are needed. Multi-channel issues The user can call the service...The Pocket Interpreter is a part of the video relay service in Sweden. It is a national communication service that makes it possible for deaf people using sign language to communicate with hearing

    28%
  10. Public Consultation: European Commission Green Paper on the Safety of Tourism Accommodation Services

    : Consumer Safety, Service Safety, Tourism Accommodation Services Target groups: Private citizens, national, regional and local authorities, hospitality industry, tourist service providers, tour... of a strong cross-border dimension in this type of service suggests a reflection on their quality and safety

    28%