Public Consultation: European Commission Green Paper on the Safety of Tourism Accommodation Services

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Green paper on the Safety of Tourism Accommodation Services, can be read and commented on until 30.11.2014. The paper concerns Consumer Safety, Service Safety and Tourism Accommodation Services.

EU flag For public consultation: Green paper on the Safety of Tourism Accommodation Services.

Policy fields: Consumer Safety, Service Safety, Tourism Accommodation Services

Target groups: Private citizens, national, regional and local authorities, hospitality industry, tourist service providers, tour operators, fire and security industry, fire prevention and fire fighters professionals, consumer associations, standardisation bodies.

Period of consultation: The consultation will be open for 18 weeks, from 29.07.2014 to 30.11.2014.

No contributions will be accepted after the deadline. The usual consultation period (12 weeks) has been extended to allow stakeholders sufficient time during and in particular also after the heavy summer holiday season.

Background information and objectives

Although the safety of tourism accommodation services is the competence of Member States, the presence of a strong cross-border dimension in this type of service suggests a reflection on their quality and safety levels across Member States. Consumers should indeed expect to be able to purchase tourism accommodation services with confidence for their own safety regardless of their choice of accommodation or destination within the EU.

The objective of this consultation is to gather input and quantifiable evidence from all relevant parties with an aim to evaluate fundamental aspects related to tourism accommodation safety: whether the existing instruments and their implementation throughout the EU are adequate and sufficient by measuring the nature and extent of the safety risks and their potential link to flaws or gaps in the current legislative framework, and to what extent they have an impact on the provision of such services across borders as well as on SMEs and vulnerable consumers, in order to make a clear distinction of what objectives are best met at which level.

You can access the online survey in 23 EU official languages at the following link:

You may submit your contribution in any official EU language.

Contributions in one of the Commission's working languages (preferably English) would be welcome to enable the Commission to process them more swiftly.

Added: 30.11.2014.
Download the Consultation response by ENAT in PDF format, from the right-hand panel.
(Answers begin on page 12).

Added: 11 June 2015,  View and download the 88 consultation responses and EC Summary Report 

Download the EC Summary Report of Responses in PDF format from the right-hand panel.