This 12 page brochure breaks down the visitor journey into six stages, from attracting the visitor to book to once they have returned home. 'Easy does it’ is packed full of ideas that are simple and low-cost, including the provision of easy to find information. Improved accessibility benefits
More and more people are discovering that accessible hotel environments make their stay more comfortable and convenient, but many find it hard to track down the accessibility information they need. Having seen a sharp rise in enquiries about accessibility from companies, organisations and active