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information resource Undervaluing facilities Action needed 1. Establishing the business case 2. Customer service training 3. Engaging with customers – information is key 2012: Seize the opportunity
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) the iconic (signifying access or a way in/out); (2) indexical (as a marker of a society accessible by all citizens, even those with disabilities); and (3) symbolic (as a representation of freedom
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2 to 3 March 2010, Rome. This meeting, organised by the European Commission and the Italian authorities, will focus on the supply side of Social Tourism, such as accommodation establishments (hotels, hostels, spas etc), travel agents and tour operators. The Programme will treat the four Calypso
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statistical data 2) drowning prevention for 0-6 years old and 3) alcohol related injuries and accidents. One
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– 17.15 Coffee break 17.15 – 18.30 Panel 2 – Stakeholder Proposals: Youths and Families Moderator... Panel 3 – Stakeholder Proposals: A Romanian Sectorial Perspective Moderator: Andrei Ioan, Ministry
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on 2 and 3 December 2010 at the European Day of People with Disabilities conference. The winner
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and Accessibility 2. Speakers: Monika Anna Klenovec and Soren Ginnerup Topic: International Standardization of Accessibility of the Built Environment 3. Speakers: Betty Dion and Ivor Ambrose Topic: Accessible
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Brussels, 2 December 2010. Ávila, whose motto is "A City for Everyone" is a Spanish city known widely for its medieval walls. Today it won the first-ever European award for improving access... in Brussels on the occasion of the European Day of People with Disabilities (3 December). It is one
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by Aldo Grassini Part 2 Tourists with Special Needs 312 A holiday for all from the perspective... by Claudio Puppo 346 Tourism for senior citizens: needs and good practice by Massimiliano Monti Part 3
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by ENAT Executive Board Members. 2 or 3 persons from the ENAT Board will provide specially prepared
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