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Best practices for accessibility to cultural heritage will be presented at this conference arranged by the Italian Ministry of Culture and Tourism, the Directorate General for Promotion of Cultural Heritage. Location Biblioteca Nazionale Centrale V.le Castro Pretorio 105, Roma Sala delle Conferenze
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formulated an accessibility standard that currently covers 159 points, 105 of which are mandatory at all
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in due course. . The Proceedings of the Forum can be downloaded from the BITS Website
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proceedings that will be published on the congress’ website with an ISBN. Authors of papers related
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The general objective of the project "TOURISM INCLUSIVE - Competencies for Care of People...; - The construction of a "package" of training aimed at developing these specific skills. The project... with disabilities (the ECDC-MiraSintra, acting as a promoter and coordinator of the project), two
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customers”. Having been taken through a training programme a test is completed to check the learner’s... has to be taken with any of or all the other courses Guest service staff - Restaurant, Lounge and Bar... to be the hardest-hitting. Getting staff trained is one of the best ways to demonstrate that you have taken
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. Contribution to total volume of visitors. Trips taken by those with an impairment..., compared to 39% of trips taken by those with an impairment and their travelling companions. Those aged over 65 made up 16% of all domestic overnight trips, compared to 35% of trips taken by those
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Rights Why were air passenger rights introduced? Since the early 1990s travelling by plane has taken... to honour contractual terms and to protect passengers in the event of insolvency. Package tour... and protect passengers in the case of the organiser's insolvency. What rights do air passengers have when
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level, its essential role in numerous projects of raising awareness and its collaborations
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need to be assessed on a case-by-case basis. The proposal states that : "Account shall be taken...The European Commission proposes EU-wide legislation to protect citizens from discrimination on grounds of age, disability, sexual orientation, religion or belief in the areas of social protection
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