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  1. ENAT Code of Good Conduct Background Information

    , transport, accommodation and all kinds of services. Where an alternative system or service... standards for customer service. In signing up to these principles, ENAT members show their active... venue and service provider. Barriers can occur, for example, in the design and functionality of tourism

    11%

  2. Accessibility Guidelines for Small Aircraft. Services for persons with disabilities on aircraft with 29 and fewer passenger seats.

    of various aids and service animals, what to do if a person’s mobility aid is damaged or lost, and tips

    11%

  3. Access Angels. Guardian Angels of Accessible Travellers in Rural Areas

    authorities will investigate their capacity to manage the service, with a view to regional authorities... will be help to define the service, while the results of the second survey will be used to create an Operations Manual for the AA service. A training curriculum and the corresponding pedagogical material

    11%

  4. SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project

    the competitiveness of local service providers and stimulate the creation of new services for different segments...-objectives: to improve awareness, skills and training of both public and private tourism service providers... the cooperation among public/private tourism service providers at local, regional and transnational level

    11%

  5. Projecto Turismo Inclusivo (Portugal)

    by: - The identification of specific needs of people with disabilities, on the reception - service - service; - The identification of skills, in terms of care and service necessary to meet those needs... at the stage of identifying their specific needs in terms of reception - service - tourist service and also

    11%

  6. TFA Tourism For All Website

    has to be taken with any of or all the other courses Guest service staff - Restaurant, Lounge and Bar... against and suffered humiliation as a result of inappropriate or inadequate service are likely... with a visual impairment, what their key needs are and how to provide high quality service

    11%

  7. Transnational conference "Tourism for All" Press Release

    the importance of accessibility as an integral part of the increase of service quality and sustainable... operators and service providers themselves. According to the conference participants it is important... that the service providers create easily accessible and understandable information materials, and start

    10%

  8. Enhancing Tourism in Egypt by Reaching Persons with Disabilities. Competition on Accessible Tourism, 2016

    Hurghada Marina. Photo: Ivor Ambrose Hotels and tourism service providers in Egypt are invited... of the needs of an increasingly diverse customer base. Hotels and Tourist Service Providers Invited to Apply The first accessible tourism competition in Egypt targets hotels and tourism service providers

    10%

  9. eAccess+. A Thematic Network for Improving Implementation of eAccessibility throughout Europe

    in the tourism sector Self-service terminals (SSTs) and mobile devices for banking and financial services... a wide net over all relevant stakeholders (end users, policy makers, administration, industry, service..., political and legal aspects, professional support of public service provision and private product

    10%

  10. Building a Regional Network for the Development of Accessible and Inclusive Tourism

    and Training - includes the development of tools to improve service and service skills... through continuous improvement The accessibility conditions and the service and service competencies... to the creation of a Regional Network of Accessible and Inclusive Tourism that provides quality services

    10%