Accessibility Guidelines for Small Aircraft. Services for persons with disabilities on aircraft with 29 and fewer passenger seats.
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These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (small aircraft).
The Guidelines let the industry and the public know what the Agency expects of operators of small aircraft when they are serving persons with disabilities. Included in these Guidelines is information on what to discuss with persons with disabilities at the time of reservation, the carriage of various aids and service animals, what to do if a person’s mobility aid is damaged or lost, and tips on how to improve communication with persons with disabilities. Also included is information on where to get training material free of charge, and a list of organizations of, and for, persons with disabilities to help implement the Guidelines.
Number of pages : 14
ISBN : 0-662-68525-3.