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  1. ENAT Code of Good Conduct Background Information

    , transport, accommodation and all kinds of services. Where an alternative system or service... standards for customer service. In signing up to these principles, ENAT members show their active... venue and service provider. Barriers can occur, for example, in the design and functionality of tourism

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  2. Accessibility Guidelines for Small Aircraft. Services for persons with disabilities on aircraft with 29 and fewer passenger seats.

    of various aids and service animals, what to do if a person’s mobility aid is damaged or lost, and tips

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  3. Access Angels. Guardian Angels of Accessible Travellers in Rural Areas

    authorities will investigate their capacity to manage the service, with a view to regional authorities... will be help to define the service, while the results of the second survey will be used to create an Operations Manual for the AA service. A training curriculum and the corresponding pedagogical material

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  4. SAntiago, St. BEnedict, Routes Universal - Accessible Tourism Project

    the competitiveness of local service providers and stimulate the creation of new services for different segments...-objectives: to improve awareness, skills and training of both public and private tourism service providers... the cooperation among public/private tourism service providers at local, regional and transnational level

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  5. Projecto Turismo Inclusivo (Portugal)

    by: - The identification of specific needs of people with disabilities, on the reception - service - service; - The identification of skills, in terms of care and service necessary to meet those needs... at the stage of identifying their specific needs in terms of reception - service - tourist service and also

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  6. TFA Tourism For All Website

    has to be taken with any of or all the other courses Guest service staff - Restaurant, Lounge and Bar... against and suffered humiliation as a result of inappropriate or inadequate service are likely... with a visual impairment, what their key needs are and how to provide high quality service

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  7. Workplan

    The project is structured in seven work packages running from October 2009 to December 2011. The table below shows the project phases, lead partners and timings. W.P. Title WP leader Period WP 1 Project Management Vellinge/Access Sweden 1.10.2009 - 31.12.2011 WP 2 Needs Assessment for Tourism

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  8. Accessible Tourism in Germany Gains Momentum

    As a result of the conference, representatives of six tourist destinations who currently lead the way

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  9. MEDIATE: Methodology for Describing the Accessibility of Transport in Europe.

    The Mediate Project aims to establish a common European methodology for measuring accessibility. This will lead to the development of a self-assessment tool that can be used by policy makers to identify areas where upgrading will improve the accessibility of public transport in their city

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  10. Malta Sets its Sights on Improving Infrastructure for Accessible Tourism

    awareness amongst the industry players. This collaboration with the KNPD should lead to creating a greater

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