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Reports

View and download reports and articles from ENAT Members, as well as other key documents that have been released for public dissemination. 

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Results 85 to 96 out of 136.

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23/03/2008 List of EU National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling)

List of European Union National Enforcement Bodies for Air Passenger Regulations (and Complaints Handling). Gives names and contact details of enforcement bodies for each EU Member State.  

23/03/2008 European Union Air Passengers' Complaints Form

Air Passengers' Complaints Form provided by the European Commission, for use in relation to flights from and to EU airports. The form should be filled in by the passenger and sent to the National Enforcement Body of the EU member state which the plane flew to or from.  

10/02/2008 UNWTO Global Code of Ethics for Tourism (1999)

The Global Code of Ethics for Tourism was adopted by resolution A/RES/406(XIII) at the thirteenth WTO General Assembly (Santiago, Chile, 27 September - 1 October 1999).  

10/02/2008 United Nations Convention on the Rights of Persons with Disabilities

The Convention on the Rights of Persons with Disabilities and its Optional Protocol was adopted on 13 December 2006 at the United Nations Headquarters in New York, and was opened for signature on 30 March 2007. The Convention is intended as a human rights instrument with an explicit, social development dimension. It adopts a broad categorization of persons with disabilities and reaffirms that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.  

31/01/2008 Air Canada's Rules On Pets and Service Animals Who Fly

Air Canada announced that as of July 15, 2007, pets must travel as air cargo, not as checked luggage. Service animals without proper documentation may be affected. Other airlines apply their own rules.  

31/01/2008 Working Like Dogs: The Service Dog Guidebook

In Working Like Dogs: The Service Dog Guidebook, two fans of service dogs explain what they are and what it's like to have a dog that's trained to help a disabled person.  

28/01/2008 Europe Needs a Proper Tourism Policy. Paolo Costa MEP sets out his case

European tourism policy has to be considered in a political framework defined by limited competences for the EU institutions, powers that are exercised in a very prudent way.  

20/01/2008 Barriers-free Tourism Guide, Tenerife Sur, Arona, 2007

An access guide to Tenerife Sur, produced in 2007, covers information bureaux, facilities, transport and accommodations in three languages, Spanish, English, German. 169 pages. It is published by the Municipality of Arona. Arona has taken up the challenge to make its tourist offers available to everyone, including people with disabilities, through the Arona Integral Accessibility Plan.  

20/01/2008 Bangkok Recommendations on Accessible Tourism in Asia and the Pacific

Recommendations from the Second International Conference on Accessible Tourism held November 22 - 24, 2007 at the United Nations in Bangkok, Thailand. Sixteen recommendations directed towards governments, public agencies, tourism businesses and academia seek to promote the development of inclusive tourism in the region, targetting a wide range of measures for both specialised and mainstream services.  

17/01/2008 Australian Disability Standards for Accessible Public Transport 2002, (revised 2005)

The Australian Disability Discrimination Act 1992 seeks to eliminate discrimination, ‘as far as possible’, against people with disabilities. Public transport is a service covered by the Disability Discrimination Act 1992. The purpose of these Standards is to enable public transport operators and providers to remove discrimination from public transport services.  

15/01/2008 ‘Accessible Tourism for All’ - the Example of Blind and Visually Impaired (M.A. Thesis)

In times of demographic change and under consideration of the fact that at present 70% of the 46 million handicapped people living in Europe would be able to travel, the importance of ‘Accessible Tourism for All’ comes clear. Therefore, it is the aim of this M.A. thesis to analyse this topic. After a short introduction, the first part deals with the experiences already made with accessible tourism in Europe by presenting certain organisations acting in this field and by giving an overview of their projects. In the second part the actual demand, the existing offer and the positive and negative effects of accessible tourism will be discussed. In the third part the specific travel behaviour of blind and visually impaired people will finally be analysed. In order to gain information on this topic, a survey was carried out among people concerned. This M.A thesis was submitted to University of Paderborn, Germany in the Faculty of Cultural Science - Geography. The thesis is in German.  

05/12/2007 Merging Architecture and Accessibility - Ordrupgaard and the Danish Jewish Museum

Philip Jensen, accessibility consultant at the Danish Building Research Institute, examines the way two new museum buildings in Denmark have succeeded in meeting the challenge of being accessible for all visitors.  

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