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  • ELEVATOR Report 2. Inclusive Tourist Guiding

    This Handbook is a learning material focused on Inclusive Tourist Guiding. Its creation was initiated by the tourist guides, who meet tourists with access needs more and more often in their work, as their number is growing mainly due to the ageing population. Training offers on this topic are weak or completely absent in most countries. Inclusive (or also accessible) guiding is based on the concept of Accessible Tourism, that endeavours to improve tourist destinations, products and services so that they are accessible to all people regardless of their age, abilities, permanent or temporary limitations and impairments.

  • ELEVATOR Report 3.1 Accessible Tourism Guide | Visitors

    Accessibility is an important topic in tourism, yet often overlooked. It seems that the main reason for that is lack of knowledge and cooperation between key stakeholders. This Report is therefore created as a brief guideline introducing this topic with particular attention being paid to Visitors with specific access requirements.

  • ELEVATOR Report 3.2 Accessible Tourism Guide | Industry

    Accessibility is an important topic in tourism, yet often overlooked. It seems that the main reason for that is lack of knowledge and cooperation between key stakeholders. This Report is therefore created as a brief guideline introducing this topic with particular attention being paid to the Industry - tourism providers - who need to be aware of visitors' specific access requirements and learn how to cater appropriately for their needs, so as to improve their competitiveness and sustainability.

  • ELEVATOR Report 3.3 Accessible Tourism Guide | Policy Makers

    Accessibility is an important topic in tourism, yet often overlooked. It seems that the main reason for that is lack of knowledge and cooperation between key stakeholders. This Report is created as a brief guideline introducing this topic with particular attention being paid to the role of Policy Makers in fostering a suitable environment for cooperation and motivation of all stakeholders in order to lift up the tourism offer and environment for living.

Project Items

  • Rare & Roll: Access China and Culture

    The project, wholly financed by a grant from the Booking Cares Fund awarded to Ms. Xun Ji, a young disabled Chinese woman, will provide accessible tourism information services and cultural experience opportunities for both Chinese and foreign travellers with particular access needs, while at the same time engaging professionals in the travel industry, preparing them for the new caring economy.

ENAT Library Items

  • EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

    8 May 2018. This study has undertaken literature reviews, user and experts’ questionnaires, interviews and workshop surveys, analysis of EU legislation, SWOT and Multi-Criteria Analysis, identification of best practices and analyses of case studies. This has led to a mapping of accessibility across the EU Member States (identifying relevant state clusters) for three different sectors: local transport, long-distance transport, and tourism. Specific policies, research priorities and recommendations are made per state clusters and for the EU, which can enhance accessibility in each of the three sectors.

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