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  • Guidelines and Resources for Organising Accessible Events

    People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.

  • Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto

    The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.

  • Take the Lead. A Guide to Welcoming Customers with Assistance Dogs

    The Equality and Human Rights Commission (EHRC)and VisitEngland have produced this guide to help tourism businesses welcome people with access requirements. The EHRC has a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality. We are committed to the vision of a modern Britain where everyone is treated with dignity and respect and we all have an equal chance to succeed. VisitEngland, England’s national tourist board, works in partnership with others to lead the development of a thriving tourist industry.

  • Mind the Accessibility Gap, 2014, Brussels - Conference Presentations

    On 6 June 2014 the European Commission, DG Enterprise and Industry, Tourism and Cultural Instruments Unit held a conference for tourism stakeholders where the results of three specially commissioned studies on Tourism Accessibility in Europe were presented and discussed by a distinguished panel of tourism practitioners and stakeholders. Speakers' presentations are available for download on this page in PDF format.

Project Items

  • Metro For All

    Metro - Wayfinding - Accessibility. What Metro For All does: Collect data about the infrastructure and layouts of metro stations; Analyze and visualize data related to metro usage, including geospatial data; Collect data about the infrastructure and layouts of metro stations; Research metro systems around the world and blog about them.

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