Under s.71B of the UK Railways Act 1993 the Secretary of State maintains a Code of Practice to protect the interests of disabled people travelling by rail. All passenger train and station operators are encouraged to use the document, and those who are licensed must follow its standards. Accessible Train and Station Design for Disabled people: A Code of Practice, published in July 2008, replaced the previous version published by the Strategic Rail Authority, and incorporates a clearer structure, more-up-to-date guidance, and standards mirroring new European rules. This new edition code of practice replaces all previous versions. It provides standards and guidance for accessibility at railway stations, and should be used by all train and station operators whenever they carry out works on their facilities.
As part of the two year ENAT work programme 2006 – 2007, a study of services and facilities for accessible tourism in Europe was conducted by Toegankelijkheidsbureau (Belgium). This report presents definitions of accessible tourism, the target public and their specific needs, leading to an overview of services and facilities that tourism providers can adopt to improve accessibility.
Published by the Irish National Disability Authority, this guidance document is aimed at ensuring the speedy and safe evacuation of public buildings by people with a disability, particularly in the event of an emergency.
These guidelines are designed to encourage understanding of the specific problems experienced by disabled and older passengers when using the transport system, and to provide guidance on how best to respond to their needs. They provide a practical approach to providing good customer care - a priority for all transport companies.
Two new studies produced by ENAT research staff are now available for download from the ENAT website. The first report, " Rights of Tourists with Disabilities in the European Union Framework" examines the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The second report, "Services and Facilities for Accessible Tourism in Europe" presents definitions of accessible tourism, the target public and their specific needs, and an overview of services and facilities that tourism providers can adopt to improve accessibility. Both reports include many examples of good practice drawn from several European countries, illustrating a range of accessible tourism and travel services.
Australian regional airline Rex is seeking to ban intellectually disabled passengers from flying unaccompanied unless they can demonstrate an ability to understand safety procedures.
