Vodafone España has been awarded the Universal Accessibility Management System Certificate for 35 of its stores. The certificate has been granted against Standard UNE 170001-2:2007 by the Spanish Association for Standardisation and Certification (AENOR).
There are million-dollar strategies to turn B.C. into an accessible tourism destination. Then there is Hugh Tollett, who does it for free. Before Vancouver and Whistler, B.C. won the right to host the Olympic and Paralympic Games, Tollett believed the mountain resort town needed to find a way to be more accommodating of people with disabilities. But now he's concerned that without a bump from the Paralympics, the strong business case for putting resources into accessible tourism collapses and puts his work at risk.
Brian Seaman of Tourism for All UK reports: On Friday the 12th March, ITB Berlin, the largest tourism trade exhibition of its kind, hosted a two hour workshop on accessible tourism. Panellists discussed how Europe is meeting the needs of disabled visitors, followed by in-depth Questions and Answers.
ENAT joins the world's biggest travel trade show this week at ITB Berlin, where ENAT President Lilian Müller will meet delegates and speak on the subject of Accessible Tourism for All. She is joined by Mr. Mohammed Al-Taranweh, Chairperson of the UN Committee on the Rights of People with Disabilities, and other distinguished speakers.
Belgian, Bert van Driel became a wheelchair user in 2007. However, he wanted to remain active. Bert realised that active wheelchair users need to carefully plan any activity. During this process, he noticed that most on-line information is not accurate and outdated. Bert started the non-profit organisation "Access on Wheels" in 2009 as an independent forum by and for wheelchair users.
We are working in a national project (“Puedo Viajar”) funded by the Ministry of Industry, Tourism and Trade (Plan Avanza 2009), which aims to provide information and several services on Accessible Tourism through the internet.
The objective of the project is to develop nature tourism services for a wider scale of customers. Another aim is to support organisations providing nature tourism services in their development of accessible environments and services. In addition, an objective is to launch strategic and persistent development for evaluating, instructing, and classifying accessible nature tourism.
Catharine McNally is founder and president of Keen Guides, a company that creates and sells downloadable tours for the smart phone filled with images, audio, video and text. A museum lover who has been deaf since she was an infant, McNally hopes her company will make cultural outings a more enjoyable and accessible for everyone, including those who are deaf or hard of hearing.
Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.
EDF considers that the developments of terminology and classification standards are necessary in these areas as a pre-requisite for any future initiative on access to transport and tourism services. Clarifying the definition of disability on one hand, and of accessibility to transport and tourism services on the other, is crucial. EDF underlines the importance of basing all standardisation initiatives on the social model of disability and on a human rights approach.
ANEC considers that a European horizontal legislative framework should be established to cover the safety and quality of all tourism and transport services. Such a framework should apply also to more vulnerable consumers, such as children or older persons. This framework should be underpinned by formal standards. Moreover, ANEC stresses the need for CEN to put in place an effective strategy to ensure the balanced involvement of all relevant stakeholder groups in the development of any standards in this field, and in particular to ensure the involvement of organisations representing disabled or older persons.
