On 12 July 2005, a Sustainable Tourism Cooperative Research Centre Research workshop was held at the New South Wales Department of State and Regional Development, titled Setting a Research Agenda for Disability and Tourism. This report outlines the background to disability and tourism in both the
Australian and overseas settings, and details the process used for the workshop, which has led, in turn, to the prioritised research agenda that forms an integral part of this report.
This document profiles key Sustainable Tourism Cooperative Research Centre (STCRC) research into disability and accessible tourism perspectives and issues, an important and growing component of the Australian tourism landscape. The publication, available only in PDF format and free of charge, has been developed with the visitor, service provider, planning agency and industry operator in mind, bringing together summaries, statistics, key findings and recommendations in an easily accessible format.
This Australian research paper presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australia’s representation of Australian Standard 1428; floorplan representation; and virtual tours/OSSATE.
The title of this report refers to 2010, the year which was set as the end-point of the European Disability Action Plan. The plan was launched in 2003, to combat discrimination and improve the participation of disabled citizens in European society. The report examines European tourism policy developments over the past two decades and argues that new policies are needed to make tourism accessible for all on a much wider scale. This is due to three critical factors: global competition, demographic ageing - with more older and disabled citizens wanting to travel, and
the strengthening of disability rights, which will bring increased demand for accessible tourism services. The report presents new policy objectives and targets, and a 'Road Map' for how accessible tourism policies might be implemented across Europe in the years ahead.
Accessibility in tourism in a social right that concerns all citizens in Europe. In Europe it is estimated that 10% of the population have some type of disability, this means around 50 million people. And this number will continue to grow due to the inevitable process of demographic change as half of them are over 65. It can be deduced that accessibility is essential for 10% of the population, necessary for 40% and convenient for 100% of the population. In recent years the rights of disabled people to travel and to participate in tourism, leisure, sport and other activities away from home have been strengthened in a number of areas by legislation and regulations at international, European and national levels. This report presents an overview of the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The report shows many examples of how the front-runners in sections of the tourism industry are beginning to respond to the increasing demand for accessible tourism products and services.
The accessibility of services we offer is a condition for all people to take part in tourist activities. Providers of accessible services must take into account that we live in a plural and diverse society, as requirements are not equal for all people. Tourism activities should be organized in a way that ensures that people who wish to participate in them can do so freely and voluntarily, in terms of comfort and dignity. This Guidebook explains the methods for ensuring accessible tourism through applying design criteria, management approaches and information strategies.
Located in the central region of Portugal, Lousã is an area which epitomises the unspoilt beauty of the Serra da Lousã mountain landscape. Following an initiative to host the first National Accessible Tourism Conference in April 2007, Lousã civil society organised a Task Force to plan for the development of Lousã as the first Accessible Tourism Destination in Portugal. The project aims to serve as an example both nationally and internationally. The website which is currently in Portuguese, will be available in English, French and Spanish in due course.
At the beginning of 2008, CenterKontura prepared a one-year experimental development Project called SPIT, which was supported by the Fund of the Republic of Slovenia for Promotion of Employment of Persons with Disabilities.
The INTERREG IVc programme on innovation and environment targets the transnational exchange of experience and good practice between public sector organisations working at municipal, provincial and regional levels in the EU Member States. With the 2nd Call for proposals now open, ENAT is keen to support public authorities in their bids to design and implement transnational projects where accessible tourism is in focus.
ENAT is putting forward plans to develop a 'Consensus Document' of specifications for accessible transport and tourism services for disabled people. The proposal aims to bring together industry, public authorities, disability NGOs and consumer organisations under the auspices of a CEN Workshop Agreement to identify good practices and agree on a set of basic guidelines. A draft document describing the planned 14-month workshop and how to participate is now available for downloading. Interested organisations are invited to provide their comments on this draft by 30th November 2008.
The Scandic hotel chain, which since 2003 has been working to make its hotels accessible to disabled guests, is now stepping up the pace of the conversion programme. In 2008 alone, Scandic will add over 100 accessible rooms, as well as raising the standard of the accommodation by providing height-adjustable beds. The aim is to meet increased demand.
Two new studies produced by ENAT research staff are now available for download from the ENAT website. The first report, " Rights of Tourists with Disabilities in the European Union Framework" examines the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The second report, "Services and Facilities for Accessible Tourism in Europe" presents definitions of accessible tourism, the target public and their specific needs, and an overview of services and facilities that tourism providers can adopt to improve accessibility. Both reports include many examples of good practice drawn from several European countries, illustrating a range of accessible tourism and travel services.
