The C.A.R.E. project (Città Accessibili delle Regioni Europee – Accessible Cities in the Regions of Europe) was based on the cross-national sharing of city development policies in which accessibility to everyone is key to quality, in order to make the geographical resources better suited to the requirements of all those users who have special needs. "Cities that will be able to fulfil the most exacting requirements will be more functional and friendlier to everyone".
Development and delivery of courses in hospitality and customer service for those working with persons with disabilities and seniors, and given by persons with restricted physical ability.
Once completed the restoration and adaptation of the 12 meter long motor boat "Sirenita" by the foundation "A Sea Without Barriers", people with reduced mobility will have the chance to enjoy tourist sailing tours in Valencian harbour.
The project of the province of Parma aimed at providing useful data about people with particular food, allergic, physical or age needs, or who have problems with mobility (temporary and permanent).
Creation in Australia of an information kit on tourists with disabilities, covering topics such as accommodation, legislation and marketing from a tourism perspective.
The objective of the project is to create a social environment in which everyone, including those with restricted physical ability, can travel comfortably without having to worry about inaccessibility.
The Real Patronato sobre Discapacidad (Royal Board on Disability) with the collaboration of Polibea Turismo has organized Accessible Tourism Training Courses given at Spanish Tourism Colleges.
For the european project EU.FOR.ME – Tourism Training for a Wider Target, the needs analysis served in planning a training action destined for trainers specialised in the topics of “tourism for all”.
These guidelines are designed to encourage understanding of the specific problems experienced by disabled and older passengers when using the transport system, and to provide guidance on how best to respond to their needs. They provide a practical approach to providing good customer care - a priority for all transport companies.
