This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.
These 15 Case Studies of Accessible Tourism Destinations were commissioned in 2013 by the European Commission as part of the research tender awarded to EWORX S.A., ENAT and VVA, examining the supply side of accessible tourism in Europe.
French Masters student in Disability Research, Eloïse Auffret-Novice, has taken up a 4-month ERASMUS+ traineeship at the ENAT Secretariat in Athens. She will make a study of accessibility and access information for visitors at five of the most notable museums in Greece. Here she introduces the theme of her chosen subject.
The Best accommodation for disability access category awards a hotel or place to stay that is accessible and enjoyable for all, welcoming travellers of all physical and mental capabilities. Make your submission, wherever in the world you are.
In this video, European tourism professionals, accessibility experts and policymakers talk about the business case for accessible tourism and how destinations and enterprises can win more business by responding to market changes.
Although historical heritage buildings undoubtedly are an important part of many touristic routes, provision of accessibility to them often is a technically complex process. This is a real challenge - the desire to preserve the visual appearance of historic buildings and hence their value, but at the same time making them accessible to everyone. This European Lifelong Learning "Grundtvig" adult learning project addressed these issues.
This project is a continuation of the project "Accommodation and Catering Accessibility for Disability”(ACAD), finished at the end of 2011, which met with a great interest of disabled people, institutions dealing with equality issues and the hotel and catering sector. In the TEAD project the results of its predecessor will be transferred to other services in tourism sector including tourist information centres, travel agencies, tourist guide organisations, tourist transport, regional promotion offices etc. The results are enriched with examples of good practices and experience of a new partner in the project – Access Sweden.
Being aware of the market potential of people with accessibility needs due to social- demographic trends internationally, the Basque Country is working in order to create a "Tourism for All in Basque Country" tourism offer. Based on an already created accessibility model, this project's objective is to further develop the model including required standards for new services and packages within six itineraries in the Basque Country taking into account the whole value chain and also the quality of the services provided.
The Access for All project, led by VisitEngland, will develop and promote 7 high quality accessible tourism itineraries. It will do this by:
• supporting tourism businesses through an ‘Access for All Development Process’ to improve information, customer service and facilities for the benefit of people with access needs.
• delivering a mainstream national marketing campaign
It will increase opportunities for people with access needs to take a short break giving them confidence in the accessibility of tourism products and services. Awareness of accessible destinations will be increased improving perceptions of Accessible England and Europe.
ACCESSTOUR is an acronym expressing accessible tourism in a short way. Accessible tourism could be considered disadvantaged in comparison with more traditional mass tourism. In the last years accessible tourism has become synonym of high quality care for persons with special needs and accessible destinations. The project aims at marking out the special qualities of accessibility implemented with effective and user friendly services.
