the member with a Code of Good Conduct Certificate which can be displayed on their premises... the Code of Good Conduct certificate and label, restoring these only after the member has implemented... of customer service. The first 24 businesses received their certificates in 2009. Over 100 ENAT members
14%
webpages, reading PDF downloads and watching on-line videos. Certificate: Certificate from ENAT-FEG, after successful completion of on-line and face-to-face training (No online certificate). Language
12%