and the quality of customer service. The first 24 businesses received their certificates in 2009... may need better access and services due to disability, long-standing health problems, age-related... services and information. The Code is primarily intended for public or private enterprises
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ENAT's on-line Resource Centre provides links to documents and links collected mainly by researchers and specialists in Accessible Tourism from European countries. Resources also include material submitted by ENAT Members and correspondents from around the world. ENAT Members may view and download
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