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. Customer service training 3. Engaging with customers – information is key 2012: Seize the opportunity
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ENAT is looking for the twelve best photos illustrating 'Accessible Tourism in Europe' for publication in next year's ENAT Calendar. If you are going on holiday for half a day or 3 weeks, now is the time to snap that winning shot! Your photos should illustrate the theme: "Enjoy Accessible European
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and collaboration WP 2 - Identifying indicators for describing accessibility WP 3 - Data collection and analysing
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With the UN’s International Day of Disabled Persons on Thursday 3 December, Scandic is continuing its commitment to disabled guests, not least through a new service on the website where all the chain’s hotels report exactly what aids and facilities they offer guests with a disability. During 2010
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PERSONES AMB DISMINUCIÓ DE GIRONA. Girona C/ Pau Casals, 3 edifici Cinc 17001 - GIRONA Responsable
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citizens, even those with disabilities); and (3) symbolic (as a representation of freedom
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AND HUMAN RIGHTS APPROACH 4 DEFINITIONS OF ACCESSIBLE TRANSPORT AND TOURISM SERVICES 4 3. ACCESSIBILITY
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2 to 3 March 2010, Rome. This meeting, organised by the European Commission and the Italian authorities, will focus on the supply side of Social Tourism, such as accommodation establishments (hotels, hostels, spas etc), travel agents and tour operators. The Programme will treat the four Calypso
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Impaired for tour operators" to be held in ICC Lounge (outside exhibition area) 12th of March - 3:30 p.m.
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statistical data 2) drowning prevention for 0-6 years old and 3) alcohol related injuries and accidents. One
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