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11. VisitEngland Launches Online Training in Service for Disabled Customers

    excellent service to disabled customers. Designed in partnership with award-winning disability organisation... excellent customer service to disabled visitors, particularly as we prepare for the many exciting... an accessible service and acceptable language to use when communicating with disabled customers. The final

    Published At 21/03/2012
    39%

12. Beach Access for All

    ://www.mobi-mat.com. My work in this field over many years gives me the opportunity to judge and compare..., at the Atlantic coast near the city of Hendaye, 10 years ago. France was the first country in Europe

    Published At 02/04/2007
    39%

13. Protecting Children and Youths in Water Recreation: Safety Guidelines for Service Providers

    risks which are often overlooked in standard operating plans and safety schemes. Service Providers... your business and your customers Responsibilities of service providers in the EU 8 The importance... Safety Alliance under the umbrella of a broader project called “Safety of Services for Children’s Water

    Published At 27/06/2009
    37%

14. We are coming to Europe for holidays. Can you help us find a wheelchair accessible transport service in these cities...?

    service in these cities...? ENAT does not provide transport or booking services. Nor does ENAT endorse or recommend particular service providers. However, we will try to pass on such enquiries to all those ENAT members that offer the requested services in a particular city, region or country.

    Published At 12/10/2007
    37%

15. UK Cruise Holiday Agents Could Get Disability Advice Service

    A network of independent travel agents to drive cruise holiday sales and specialist service to disabled travellers could soon be a reality. 'Leading Cruise Agents' is to discuss the possibility... feel they are not receiving the service they need from travel agents and cruiselines. LCA chairwoman

    Published At 17/10/2008
    36%

16. IBFT One-day Symposium: “Information Needs and Information Service in Tourism for All”

    by people with mobility impairments and with the information necessary for providers of tourist services in order to improve their service offerings. A panel discussion with experts (people

    Published At 15/11/2010
    34%

17. My companion is disabled and we wish to complain about the poor service on a recent flight in/to/from Europe. Can you help us to contact the appropriate agency?

    My companion is disabled and we wish to complain about the poor service on a recent flight in/to/from Europe. Can you help us to contact the appropriate agency? ENAT does not handle passenger complaints nor is ENAT an authoritative (statutory) body for travel or tourism businesses in Europe. Air

    Published At 23/03/2008
    34%

18. Scandic Launches First Hotel Information Service For Guests with Special Needs

    . This is a unique service and a fantastic aid for all our guests, and the list will constantly be updated

    Published At 01/09/2009
    34%

19. Training Resource Accessibility Standards for Customer Service, Ontario Regulation 429/07

    A training or compliance toolkit. Please have a look at Unit 2: The Customer Service Standard at page 10 of the pdf that can be found in the attached document.

    Published At 05/05/2010
    34%

20. How can tourism become more accessible? BBC World Service "Business Daily" radio programme

    : BBC World Service programme announcement Listen again as a Podcast All episodes of the BBC Business

    Published At 26/01/2024
    34%