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  1. Amsterdam Schiphol Airport PRM Manager Calls on EU to Act on Abuse

    of abuse of our service.” These selfish passengers really don't think about the consequences... the letter of the law, but it doesn't work now. There is a lot of abuse of our (assistance) service... to get the (best) service.” In order to serve those who need more assistance, Schiphol is allowing

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  2. Scandic Hotels Introduces Standard For Allergy-friendly Rooms

    everyone can learn more about how to provide high-quality service to people with accessibility needs... industry to improve service also gives us high marks. * Source: https://www.allergyuk.org... formulated an accessibility standard that currently covers 159 points, 105 of which are mandatory at all

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  3. VisitEngland Launches Online Training in Service for Disabled Customers

    excellent service to disabled customers. Designed in partnership with award-winning disability organisation... excellent customer service to disabled visitors, particularly as we prepare for the many exciting... an accessible service and acceptable language to use when communicating with disabled customers. The final

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  4. Ascott Launches Holistic Disability Inclusion Playbook For Accommodation Sector, Setting New Hospitality Benchmark

    to deliver welcoming and inclusive stay experiences Offering guidance across five key pillars... in partnership with disability inclusion specialists Colorful Earth, it is supported by SG Enable (Singapore

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  5. MENA-ENAT (Euro-Arab) Accessible Tourism for All Forum & Expo, Aqaba, Jordan 11-13 December 2013

    where I worked as Cultural Tourism Specialist for USAID Funded; Jordan Tourism Development Project – Siyaha Project and a part-time Tourism Promotion Specialist at Pacific Consultants International... career as a university professor in several Arab universities before he commenced his long service

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  6. ENAT Board Biographies

    marketing and social media issues. He is also a specialist in the design and delivery of tourism... at American Express in Rome as Director of the Travel Service Network. Since 2010 he is working..., the Austrian Institute for Regional Studies and Spatial Planning and others. She has specialist knowledge

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  7. Helsinki and Lyon selected as 2019 European Capitals of Smart Tourism by European Jury

    different European countries, with specialist knowledge covering each award category - (1) accessibility...The European Commission announces two cities to hold the title of "European Capitals of Smart Tourism" in 2019 and recognises a further four cities for their outstanding achievements

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  8. Protecting Children and Youths in Water Recreation: Safety Guidelines for Service Providers

    risks which are often overlooked in standard operating plans and safety schemes. Service Providers... your business and your customers Responsibilities of service providers in the EU 8 The importance... Safety Alliance under the umbrella of a broader project called “Safety of Services for Children’s Water

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  9. New Toolkit Urges Tourism Businesses in Belfast To Embrace Inclusivity

    to ‘Living Library’ feedback events where businesses can chat to service users and test drive ideas... operators, event organisers and hospitality providers gather at Titanic Belfast to hear from a panel... about tools and products available to tap into the ‘purple pound’ and had the opportunity to hear

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  10. We are coming to Europe for holidays. Can you help us find a wheelchair accessible transport service in these cities...?

    service in these cities...? ENAT does not provide transport or booking services. Nor does ENAT endorse or recommend particular service providers. However, we will try to pass on such enquiries to all those ENAT members that offer the requested services in a particular city, region or country.

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