Reports

View and download reports and articles from ENAT Members, as well as other key documents that have been released for public dissemination. 

Non-members can only view a limited selection of reports. 
 


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  • EU Parliament Study Report - Transport and Tourism for Persons with Disabilities and Persons with Reduced Mobility

    8 May 2018. This study has undertaken literature reviews, user and experts’ questionnaires, interviews and workshop surveys, analysis of EU legislation, SWOT and Multi-Criteria Analysis, identification of best practices and analyses of case studies. This has led to a mapping of accessibility across the EU Member States (identifying relevant state clusters) for three different sectors: local transport, long-distance transport, and tourism. Specific policies, research priorities and recommendations are made per state clusters and for the EU, which can enhance accessibility in each of the three sectors.

  • UNWTO Recommendations on Accessible Information in Tourism

    A guidance document from the UN World Tourism Organisation for tourism sector authorities, enterprises and other stakeholders on how to deliver accurate, relevant and timely information to customers, prior to, during and even after the journey.

  • ENAT Annual Report 2014

    Report covering ENAT membership and members' activities for the period January to December 2014.

  • Final Report. EU Study: Mapping and Performance Check of the Supply of Accessible Tourism Services in Europe

    This is the Final Report of a wide-ranging study of accessible tourism supply commissioned by the EC Tourism Unit. The study included: visitor and supplier surveys, national legislation review, expert reviews, Web-based research and analysis of accessibility information, transport, infrastructure/facilities and services. Fifteen case studies of accessible tourism destinations were carried out, identifying good practices in business and destination development.

  • Accessible Melbourne - Lonely Planet Guide

    Download this free special-interest eBook to inspire your next trip. Lonely Planet’s new Accessible Melbourne guide is your free passport to the most relevant, up-to-date advice on what to see, with tips and recommendations for travellers with special needs.

  • Guidelines and Resources for Organising Accessible Events

    People with disabilities and older people are considered as an important and growing number of clients for all kind of events and meetings (about 20 % of the population today). Accommodating and supporting their needs and providing accessible services is becoming more and more a success criterion for conferences and events.

  • San Marino Declaration on Accessible Tourism

    The Declaration which resulted from the 1st UNWTO Conference on Accessible Tourism in Europe, held on 19-20 November 2014 in the Republic of San Marino, can be read and downloaded here in English, French and Spanish.

  • Manual Sobre Turismo Accesible Para Todos: Principios, herramientas y buenas prácticas. Módulo I: Turismo Accesible – definición y contexto

    The Manual on Accessible Tourism for All: Principles, Tools and Good Practices, is UNWTO's second handbook on accessibility and has been co-produced with the Spanish ONCE Foundation and ENAT. It features recommendations and guidelines drawn from experience, recent academic studies and international standards, as well as from technological and scientific advances that have been made in this field. This publication is currently available in Spanish only, in a digital accessible version.

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