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NEWSCAT Training Pack On Customised Accessible Tourism Now Available

28/07/2019 | 0 comments

NEWSCAT logo Brussels, 26 July 2019. Partners of the EU-funded ERASMUS+ project, NEWSCAT have curated a set of course materials aimed at increasing the knowledge, skills and competences of tourism professionals to cater for the diverse requirements of visitors with disabilities, seniors, families and others with specific access requirements.

With the growing demand for high quality tourism services that are well suited to the needs of visitors of all ages and abilities, tourism professionals need to be well prepared in disability awareness and accessibility, so as to design and deliver high quality services to all their customers. With careful planning and attention to detail, tourism offers can be  customised and personalised to meet the tourist's requirements and give every guest a unique and memorable experience.    

Eight organisations in Belgium, Bulgaria, Italy, Latvia and Spain, working in the vocational education and training, accessibility and tourism sectors came together to develop a series of training materials which are available as downloadable documents. 

Download the Project leaflet in five languages  - EN - ES - IT - LV - BG from the right-hand panel (PDF).

The training materials listed below can be downloaded from the EASPD webpage

  • Awareness-Raising Toolkit (- summarises the contents of the following documents)
  • 'How to guide' on Customised Accessible Tourism
  • Guidelines for the Implementation of a Customised Accessible Tourism Programme
  • Competencies Reports
  • Promising Practices
  • CAT Online Training Course
  • References to develop further training material on accessible tourism and customised accessible tourism.

The materials are also packaged as an Online Training Course, hosted on the D-LoT training platform of the project partner, EASPD.

Visit: NEWSCAT Project Page and list of partners on ENAT website

Watch: Introduction to NEWSCAT by the project team

Co-financed by the ERASMUS+ Programme of the European Union

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General Information

Submitted by: Ivor Ambrose
Author(s): NEWSCAT Project Consortium
Language(s): EN | ES


Publisher: EASPD
Date published on the web: 26/07/2019


Accessibility auditing | Accessibility information, access guides | Accommodation services | Age-related issues, (seniors) | Airlines and air transport | Architecture, design and planning | Assistive Technologies | Attractions | Caf├ęs, restaurants, bars and pubs | Customer relations | Design Guidelines, Design-for-All | Disability, disabilities, technical aids | Education, training | Employment, working conditions | Food and drink | Hospitality | Hotel management, hotel business | Information and Communication Technologies | Location-based services | Management of tourist venues and attractions | Medical and nursing care, treatment | Policy, legislation | Publishing | Safety and security issues | Social tourism | Special services for disabled visitors | Staff training | Standards | Suppliers of equipment | Therapy, wellness | Tourist information services | Transport services | Travel agents | Travel services | Young childrens' and families' holidays and services | Youth tourism