This research study, which started in February 2013, will assess the presence and the performance of accessible tourism services and facilities along the tourism supply chain, examining best practices and tools to foster tourism accessibility.
To facilitate selection of the best-suited personnel for any hotel position, PEOPLECERT now offers personnel certifications that will ensure a hotel employee is capable of offering the same service quality to individuals with a disability as to any other client. Employment of certified staff can, in turn, create a distinct competitive advantage for the hotel among its competitors.
Travelling by air with a disability is becoming increasingly popular, hence the need for airports and airlines to provide high quality accessible travel services. A recent visit to Virgin Atlantic Airways headquarters located near London Gatwick airport presented the perfect opportunity to interview the airline's Passenger Accessibility Manager.
The "All In" catalogue presents all the holiday centres, hotels, youth accommodations and campgrounds that have received the accessibility label A or A+ following an objective investigation.
The School of Hospitality and Tourism Management continues its work on accessible tourism across Europe with another successful bid to the European Commission.
The World Tourism Organization has presented the Instituto de Biomecánica de Valencia with the Ulysses Award for Innovation in Research and Technology for the online application TurAcces/IBV.
More and more people are discovering that accessible hotel environments make their stay more comfortable and convenient, but many find it hard to track down the accessibility information they need. Scandic has expanded its website to gather as much information as possible in one place.
Presentation by ENAT given at the International Federation of Information Technology and Tourism (ifitt) event "ENTER 2012" in Helsingborg, Sweden, reporting on a study of accessibility of National Tourist Boards' Websites and the accessibility information they present for visitors. Based on a survey carried out in summer-autumn 2011.
