The Association of British Travel Agents, ABTA, takes action against "Flight Centre" following a Reduced Mobility Rights report on the travel agents’ websites missing mandatory information for disabled passengers.
To all who have shown their support to our crowdfunding campaign so far by contributing financially and in many other ways, we say thank you. To the many others who have not done so yet, we ask for your support to get closer to our goal.
National tourist board VisitEngland has joined forces with UK charity Action on Hearing Loss to launch Listen Up! - a free guide designed to help businesses become more accessible for customers with hearing loss.
The new campaign for accessible tourism – Italy, Open for Everybody – was presented at the International Meeting on Accessible Tourism (MITA) today, March 22nd, 2013.
The European Commission and The European Travel Agents' and Tour Operators' Associations (ECTAA) are asking tour operators and travel agents to promote the pan-European emergency number '112' on their websites, on e-tickets and at major tourist destinations. Help from the emergency services is only one call away, wherever you are in the EU.
New global competitive survey results show that 43% of international tourists with special needs are complaining during their stay. Are destinations and tourism businesses truly efficient in welcoming tourists with special needs?
The European Commission opened the competition on 22 May for the third “Access City Award”, the European Award for Accessible Cities. The annual prize recognises and celebrates cities that are dedicated to providing an accessible environment for all, and for persons with disabilities in particular.
Unfair refusals are 'still a problem' for disabled air travellers, says the European Commission. A new guidance document aims to clarify the EU Directive and counteract bad practices.
T-GuIDE is an initiative of nine organisations supported by the European Union’s Lifelong Learning Programme, ”Leonardo Da Vinci”. It addresses two of today’s major societal challenges in Europe: to increase opportunities in the job market and to increase social inclusion. The aim is to produce an EU training model and Manual for training Tourist Guides in guiding people who have learning difficulties or other intellectual impairments.
This 12-month research study, which started in January 2013, will map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training in Member States.
This research study, which started in February 2013, will assess the presence and the performance of accessible tourism services and facilities along the tourism supply chain, examining best practices and tools to foster tourism accessibility.
Everyone is welcome at Scandic! We understand that every disability is different. The same is also true of our hotels, and we have implemented smart design in our rooms available for people who have a disability. When you choose to stay with Scandic, you should enjoy the same Scandic standards for accessibility. That's why we have implemented and are continuously improving a common accessibility programme that all our hotels use.
