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  • ITTI - Improving Accessibility Through Training In Tourism

    The main aim of the project ITTI is to improve accessibility of tourism services through tailored training for tourism employees on working with disabled and elderly guests, and to increase the competitiveness of tourism facilities and tourism workers on the labour market.

ENAT Library Items

  • Accessibility to Cultural Heritage. Nordic Perspectives

    This report discusses different ways of making cultural heritage accessible to everyone - not only the obvious priorities of physical accessibility but also accessibility in the form of understanding and experience.

  • Accessible Tourism: Making it Work for Your Business

    No sensible person in business makes life more difficult for their customers. The most successful businesses make life easier. The information in this leaflet will make both your life easier and your business more successful.

  • CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.

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