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  • Keen Guides. Accessible Culture and Museum Guides for the iPhone

    Catharine McNally is founder and president of Keen Guides, a company that creates and sells downloadable tours for the smart phone filled with images, audio, video and text. A museum lover who has been deaf since she was an infant, McNally hopes her company will make cultural outings a more enjoyable and accessible for everyone, including those who are deaf or hard of hearing.

  • ITTI - Improving Accessibility Through Training In Tourism

    The main aim of the project ITTI is to improve accessibility of tourism services through tailored training for tourism employees on working with disabled and elderly guests, and to increase the competitiveness of tourism facilities and tourism workers on the labour market.

ENAT Library Items

  • Accessible Tourism: Making it Work for Your Business

    No sensible person in business makes life more difficult for their customers. The most successful businesses make life easier. The information in this leaflet will make both your life easier and your business more successful.

  • European Disability Forum Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    EDF considers that the developments of terminology and classification standards are necessary in these areas as a pre-requisite for any future initiative on access to transport and tourism services. Clarifying the definition of disability on one hand, and of accessibility to transport and tourism services on the other, is crucial. EDF underlines the importance of basing all standardisation initiatives on the social model of disability and on a human rights approach.

  • ANEC Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    ANEC considers that a European horizontal legislative framework should be established to cover the safety and quality of all tourism and transport services. Such a framework should apply also to more vulnerable consumers, such as children or older persons. This framework should be underpinned by formal standards. Moreover, ANEC stresses the need for CEN to put in place an effective strategy to ensure the balanced involvement of all relevant stakeholder groups in the development of any standards in this field, and in particular to ensure the involvement of organisations representing disabled or older persons.

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